How can I manage online a booking for a Malaysian Airlines flight issued by British Airways?

How can I manage online a booking for a Malaysian Airlines flight issued by British Airways? - Back view of unrecognizable employees working on computers in flight control room with big interactive map on wall and analyzing data

Using some BAEC Avios (the British Airways Executive Club "miles"), I have booked a flight with Malaysian Airlines, who are a OneWorld partner of British Airways (BA). The ticket was issued on BA (125) stock, for the Malaysian flight with a MH flight number. BA have given me a 6 character Amadeus reference, and a 5 character Malaysian reference for the flight.

If I try to use the BA Manage My Booking, with the Amadeus reference, I get the error "Sorry, we are unable to add bookings that do not contain any British Airways flights to your account.". This error might make sense, were it not for the fact that it happily lets me manage BA ticketed flights with Cathay Pacific and Qantas. Clearly there is more OneWorld ticketing integration on the BA wesbite than the person writing the error message knows... But apparently integration with Malaysian isn't one of the supported one.

Next up, I tried the Malaysian website, and tried to use their Manage My Booking with the 5 character reference I have. That gives the error "We are unable to process your booking online. Please contact our call center".

Finally, I tried with the FinnAir website, as I know they are able to manage most OneWorld airline bookings, often even in cases when the ticketing or operating airline won't! FinnAir is able to show me the details of the flight, which is a good start, but sadly isn't able to let me select my seat.

Am I falling down the cracks between not fully integrated OneWorld ticketing systems here? Or is there another trick to let me manage such a booking online? (I've never had much luck with phoning Malaysian Airlines in the past is all....)






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Are British Airways still flying to Malaysia?

British Airways is permanently cutting service to Kuala Lumpur, Seoul and Osaka, while the oneworld carrier's Sydney and Bangkok flights won't see a return before November 2021.

How do I get my plane ticket if I book online?

Book your reservations and purchase your ticket online, either through an airline website or on a travel-comparison site such as expedia.com, orbitz.com or travelocity.com. After the airline has charged your credit card, you'll receive a confirmation number by e-mail.

How do you check if my flight ticket is booked?

So, follow these steps and stay updated about your flight status.
  • Visit the website goIndiGo.in or the IndiGo mobile app.
  • Click on the 'Flight Status' tab on your respective device.
  • Enter the departing and arriving destination.
  • Enter your date of travel, flight number as well as PNR or booking reference number.




  • How to Book Online Ticket || Malaysia Airlines A350 || AbedinRC




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: SpaceX, Andrea Piacquadio, Mikhail Nilov, Torsten Dettlaff