Hotel Bills not settled by the company [closed]
My company provided an allowance for accommodation; and the company's manager had booked the room on his card for two occupants.
After few days my friend vacated the room as the event work was over but the person who reserved the room didn't checkout and he is missing.
Now the hotel's staff are calling every visited guest and my friend and saying to pay the bill.
What can my friend can do in this situation?
Best Answer
This is dangerously close to being a legal question, but let's try to answer it. I'm also assuming your friend is no longer at the hotel.
If your friend didn't book the room, then it shouldn't be his responsibility to pay. However I'm guessing he signed something when he checked in that will make him liable. And from the hotel's point of view, if they didn't get paid they will pursue anyone they think they might be able to get to pay. Here's my recommendation:
- Tell the hotel you didn't book the room, and that as far as you know the company manager was still occupying the room when yo left and was going to pay.
- Be as helpful to the hotel as you can. Give them contact info for the manager. Give them contact info for the company.
- Contact the company and tell them what happened. Ask them what they want to do. Ideally they should sort this out for you, by having someone call the hotel. They may ask you to pay the bill for them, but I wouldn't recommend that unless the company tells you in writing that they will reimburse you, and preferably not even then.
- If the hotel keeps bugging you, keep telling them it's the company's responsibility. Without your credit card info there is little they can realistically do. (If it gets to legal action that's going to be off-topic on this forum).
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Answer 2
Explain that the company is paying the bill and provide the hotel with the company's contact details.
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