Global Entry: could not schedule interview within next 30 days
Completed the process for Global Entry and received conditional approval email. This email states that I must schedule the interview within 30 days, but I am unable to get an interview time slot within the next 30 days. What should I do? I live in North Carolia, Charlotte Airport is only place for interviews within North & South Carolina and they have no interviews available, you can't even view the site. So I am not even able to Schedule an interview in the 30 day period.
Best Answer
You should schedule an interview. From the CBP web site (typographical errors theirs):
You must schedule an appointment within 30-days of receiving you conditional approval, but the actual interview date may be outside that window. Not scheduling the interview will result in cancelation of the application and no refunds will be granted. Also note that canceling an appointment that has reached the 30-day period from the date of conditional approval can cause your application to be cancelled. You may reschedule as often as needed outside of the 30 day window.
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How long do you have to schedule Global Entry interview?
After you have been conditionally approved, you can now schedule your interview. It can be difficult to find an interview time and location near you, so you may have to book a date several months away. You must also complete the entire enrollment process within 2 years (730 days) of receiving conditional approval.Is Global Entry still doing remote interviews?
Remote Interview Pilot for Trusted Traveler Programs. Eligible Trusted Traveler Program (TTP) members can now complete enrollment interviews with a CBP officer through video teleconferencing, while ensuring that the remote interview process maintains high security and privacy standards.Why does it take so long to schedule a Global Entry interview?
Why is it taking so long for a Global Entry interview? We know that some Customs and Border Patrol offices have had their staff redirected to the U.S./Mexico border, which is likely contributing to the shortage of available Global Entry interview appointments.5 (Quick) Global Entry Enrollment Tips
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Answer 2
To answer the rewritten question, it isn't uncommon for really busy airport offices to show no available appointments at all; the office at the airport in Toronto is like that too. All you can do is schedule an appointment somewhere that does have them available before the 30 days is up, then regularly check the office where you want to do the interview looking for cancellations or new dates to open up (you are always free to reschedule an existing appointment). If you never get a date at Charlotte and the appointment you do have is approaching, you'll need to choose whether you want to travel to the appointment you already have or reschedule it for a later date in the hope that some time at your preferred airport will eventually open up.
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
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