Flight itinerary/time/date change
I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.
The itinerary looked like this: 21.07.2018 03:00 - flight from TFS to BCN arriving at 07:15, next 21.07.2018 11:20 - flight from BCN to OLB, arriving at 12:45.
I received an email from Vueling stating the following:
- Origin airport changed from Tenerife South to Tenerife North (about 70 km).
- Date and time of leg 1 changed to 20.07.2018 20:25 - 21.07.2018 00:40.
So now I'm going to have almost 11-hour layover instead of 4 hours, besides difficulties getting to another airport.
Am I entitled to any compensation regarding the change of airports, and am I entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept the alternative route or get a full refund?
Best Answer
I had similar cases. A few options from my experience. You should call (or write) support:
- Explain the situation and ask to change tickets for other airline or time (you should look at the schedule to tell the agent what you want. I have done this with Air France -> KLM and with Air France -> Lufthansa)
- Ask for the full refund (they have to return the full ticket price as long as anything you paid for seat or luggage. I have done such with nonrefundable tickets of KLM because they refused to change the tickets but there were cheaper options from other carriers)
Pictures about "Flight itinerary/time/date change"
Can an airline change your flight time?
When you book a flight, you agree on its schedule. However, all airlines reserve themselves the right to change the time (and sometimes even the date) of the flight, as per their terms and conditions. Specifically, airlines do not guarantee flight times and stress that those are not part of the contract of carriage.What happens if your flight time changes?
If there's been a significant schedule change to your itinerary and you no longer want to take your flight, you're entitled to a refund. Unfortunately, during the coronavirus pandemic, there have been a lot of instances of airlines refusing to issue refunds.Can we change flight date after booking?
For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates. If any cancellations to Bookings are undertaken through IndiGo's call centre, an additional fee of INR 250 per person per sector will be levied by IndiGo.What does it mean when a flight involves a date change?
A schedule change is any modification to your flight's schedule prior to the date of departure. Due to the operational needs of each airline they often make changes to the flights they operate. These changes can range from a one minute delay all the way up to a completely canceled flight.HOW TO CHANGE THE DATE OF FLIGHT TICKET IN JUST 5 MIN
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