Flight delay compensation under EC 261/2004 for a multi-leg trip on European carrier

Flight delay compensation under EC 261/2004 for a multi-leg trip on European carrier - Worried young businesswoman with suitcase hurrying on flight on urban background

I booked a Nairobi – Amsterdam – London flight with a European carrier. This was booked under one booking, made under one transaction, with one reference number.

The first flight (Nairobi – Amsterdam) was fine. However, my Amsterdam – London flight was cancelled, and I was provided with a later flight that got me to my final destination, with a ten hour delay.

Under EC 261/2004, should I be eligible for:

  • compensation accounting for the whole journey (over 3500km) which entitles me to a compensation of 600 EUR, or
  • compensation accounting for only the Amsterdam – London flight (<1500km), which entitles me to compensation of EUR 250?

I would be grateful for any advice, or recent, relevant cases – I have seen some similar questions here but none that are precisely equivalent. The airline has stated that as the disrupted leg was the Amsterdam – London, I am only entitled to the EUR 250, which I would like to challenge.






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How do I claim EU 261?

Passengers are only entitled to claim under the law if the delay or cancellation was within the airline's control. EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled.

How much is EU flight compensation?

EU Regulation 261 Compensation Amounts in EurosFlight DistanceLength Of DelayCompensation AmountUp to 1,500km3 hours or more\u20ac2501,500km-3,500km3 hours or more\u20ac400Over 3,500km3-4 hours\u20ac300Over 3,500km3 hours or more and between 2 EU Member States\u20ac4001 more row•Jun 7, 2022

How much compensation can I get for delay?

You can usually get compensation if: you booked both flights as a single booking. you were delayed for more than 3 hours. the delay was the airline's fault.

Does my delayed flight qualify for compensation?

If you are connecting on a different airline, airlines are not required to provide compensation if a delay on the first flight causes you to miss your connection. However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay.



What is EC 261/2004? Flight Delay Compensation Regulation - Click2Refund




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