EU Air Passenger Rights for connecting flight

EU Air Passenger Rights for connecting flight - Passenger aircraft moving on airfield after landing in airport during sunset on winter day

I have a Lufthansa (EU german airline) flight booked on a single ticket like this:

non-EU -> FRA (2h layover) -> USA

Am I entitled to:

Passenger rights in case of denied boarding, downgrading, cancellation or long delay of their flight under Regulation (EC) 261/2004



Best Answer

The question is about the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91

There it says in article 3 "scope":

  1. This Regulation shall apply:

(a) to passengers departing from an airport located in the territory of a Member State to which the Treaty applies;

(b) to passengers departing from an airport located in a third country to an airport situated in the territory of a Member State to which the Treaty applies, unless they received benefits or compensation and were given assistance in that third country, if the operating air carrier of the flight concerned is a Community carrier.

So in short words: It's relevant that your journey starts or ends in a country to which the treaty applies. The country the airline is headquartered in or licensed by does not matter. Also it won't matter that you have a stopover in the EU.

It would be different if you were on two separate tickets, one from non treaty country to Germany and a separate one from Germany to the US.

And on a side note, beware to double check the meaning of

territory of a Member State to which the Treaty applies

In many cases it's pretty clear what that means, in others it's more subtle. For example, Greenland used to qualify, but doesn't any more. There is even some find print in the treaty about Gibraltar airport.




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How do I file a EU 261 claim?

To file a EU261 claim, you must have a valid ticket and booking confirmation. Although revenue and award tickets qualify for compensation, free or reduced fares that are not available to the public are excluded from compensation.

What is the EU compensation for Cancelled flights?

Cancelled flight: request reimbursement and compensation Then, you are entitled to a compensation of: 250\u20ac for flights up to 1500 kilometers, 400\u20ac for flights between 1500 and 3500 km, 600\u20ac beyond 3500 km, provided that you are at least 4 hours late (300 \u20ac for a delay between 3 and 4 hours).

What if my connecting flight is Cancelled?

A few airlines go beyond this basic requirement to include a provision that if your onward connecting flight from a hub airport is canceled on an outbound trip, and you no longer want to continue the trip, the airline will return you to your original airport at no charge and refund the entire value of the ticket.

Is my flight eligible for compensation?

You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.



EU Air Passenger Rights




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Vincent Albos, Vincent Albos, Dids, Sasha Lopyrev