Ec261 compensation : European Flight of less than 3000km, delayed by 9 hours. Is compensation limited to €400?

Ec261 compensation : European Flight of less than 3000km, delayed by 9 hours. Is compensation limited to €400? - Hot Air Balloons Flying over the Mountains

My flight from Tenerife south to Gatwick had to make an emergency landing due to technical issues in Porto Santo. We were delayed getting back to Gatwick by 9 hours (finally landing at 00:30, thereby incurring an £80 taxi fare home) whilst waiting on a replacement plane to collect us. The airline initially tried to deny me compensation erroneously claiming I was "a member of staff".

Now they are saying as the flight is less than 3500 km I can only receive €400 regardless of the 9 hour time delay. Is this correct or should I receive €600?



Best Answer

Yes, they are correct.

This chart shows how much compensation you can claim:

image

(image source)

The distance from London to Tenerife is under 3000 km, around 2900 km. Therefore you can claim €400 even for a 9 hour delay.




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Can you claim compensation if your flight is delayed?

If your flight's delayed for 3 or more hoursYou're entitled to get compensation if the flight arrives more than 3 hours late and it's the airline's fault - for example, if they didn't get enough bookings or there was a technical fault.

How long does your flight have to be delayed before compensation?

For flights within the U.S., if you are delayed on the tarmac for more than 3 hours, you are entitled to compensation per the DOT guidelines.

What is the EU compensation for Cancelled flights?

Cancelled flight: request reimbursement and compensation Then, you are entitled to a compensation of: 250\u20ac for flights up to 1500 kilometers, 400\u20ac for flights between 1500 and 3500 km, 600\u20ac beyond 3500 km, provided that you are at least 4 hours late (300 \u20ac for a delay between 3 and 4 hours).

What is eu261 disruption compensation?

EC Regulation 261/2001 is an EU regulation. It protects passengers who've suffered a flight delay, cancellation or been denied boarding due to overbooking. Under this legislation, if your flight's eligible, an airline can pay up to $700 in compensation.




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Taryn Elliott, Pixabay, Luciann Photography, Torsten Dettlaff