Category "cancellations"

Refund from Delta for canceled trip

I'd like to know if anyone is familiar with any specific regulations that force Delta (a US company) to refund or give some kind of compensation to passengers t

Cancelling only one passenger in a booking

I have bought a ticket for me and someone else, from Madrid to Buenos Aires, via eDreams. I purchased cancellation insurance along with my ticket. My partner ca

Airline anticipated leg of return flight, then has been beating around the bush about the refund for 4 months

I bought a 2-way flight from SFO to MXP with Level, and the return flight was supposed to be on Aug 15, 2021. On July 26 I received notification that the first

Is British Airways's reason for rejecting EC261 compensation legitimate?

On 4 March British Airways decided to cancel all flights CPH <-> LHR between 7-29 March; this was 9 days before my booked flight. However, they kept the A

Can I cancel a Delta flight within 24-hours of booking?

I need to cancel my flight. How do I cancel the flight for free, if possible?

What recourse do I have if travel agent (Gotogate) claims airline can cancel my ticket, but airline asks me to call my agent, which charge a fee?

I bought a Singapore Airlines flight ticket via Gotogate, which I'd like to cancel or change. Their policy states (mirror): You can also contact the airline di

How to cancel Air France itinerary and get a refund in cash?

I know this should be straightforward, but unfortunately it appears to be far from the case. All of the customer service numbers I have tried are currently clos

What to do when booking a flight with an Online Travel Agency (OTA) and the flight is cancelled?

As per this meta discussion, an attempt to make a canonical question about this. My example: I had a trip with say random online agency ROA. I've emailed them

Hotels cancellation policy J-2, J-25, etc

A hotel in France has the following cancellation policy (translated from French): Reservation for 1 to 4 nights: Cancel on the day of arrival without fees [...]

First leg brought one day forward: compensation or change my flight?

I have a Milan-Paris-Boston (MXP-CDG-BOS) flight scheduled for late January. My flights were scheduled for the same day. However, my Milan-Paris (MXP-CDG) fligh

Air Asiana canceled return flight while on a trip. How to get most compensation (and a flight)

A while ago I bought a flight+return from Japan to Korea. Now I am in Korea (used the first flight) and have just received an email that my return flight has be

United Airlines cancelled my flight less than 24 hours after I booked it via Expedia - what are my options?

At 5:28 pm on Friday, Jan 28 I paid US$298.60 for a flight (business class) from San Diego to Los Angeles via Expedia. At 8:53 pm that same day I got an email -

Messy airplane booking - what are my options?

I have a bit of a messy plane ticket booking. I am based in the UK. In 2021 I booked a flight with Opodo to Costa Rica. The airline was/is Lufthansa. Due to COV

Does the DOT rule on free 24h refund/hold for flight tickets to/from the US apply to anyone, or only individuals living or purchasing from the US?

I read: The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour ho

What actions can I take when a travel agent is very slow in rescheduling a cancelled flight?

I was scheduled to fly from Barcelona to Manila on April 21st 2022 with a return on May 21st. The airline Lufthansa cancelled part of the flight on May 21st. I

While checking in I find out Lufthansa cancelled my flight: any recourses?

I booked a ticket with Lufthansa (through their website) about a month ago. This was a roundtrip with the outbound trip consisting of 3 flights, and the return

Using historical flight data to predict reliability of airline

I'm not sure if I can name the website, but I paid some small amount of money to access the historical flight data for KRU2609. I can see the information on fli