Cancelling Emirates flex plus flight

I recently bought an in and outbound ticket from Emirates. Flying from Lyon-Dubai-Johannesburg and back on the same route. The outbound journey is an "economy flex" fare and the inbound journey is "economy flex plus." At the time when I bought it, I suspected I might have to cancel the inbound journey, and therefore I chose flex plus, as it offered cancellations free of charge, where the economy flex fare charges 150euro.

My question now is, do I cancel the inbound/flex plus/JHB-DUB-LYON before utilizing the outbound flight or after or does it not make any difference with regards to the refund?

I read through the terms and conditions, but struggling to make sense of it.

Best Answer

Its one ticket. Phoned them and it seems my best option is to either cancel it and rebook a one way ticket or to use the outbound flight and then cancel the inbound, but will pay a refund penalty of 150euro and something else if I cancel only the inbound ticket now.

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Can you cancel flexible flights?

Broadly speaking, a flexible flight ticket is one you can change or even cancel without paying a fee.

Is flex ticket refundable?

Economy flex are refundable, free of charge. If it's only that leg you need to cancel it shouldn't be a problem.

Is Emirates giving full refund for Cancelled flights?

Yes, you can receive a full refund as long as it's within the conditions of your fare. We'll refund the card you used to purchase your ticket. You can also just hang on to your ticket and use it to fly later instead. We've extended the validity of our tickets and made them more flexible to help with your travel plans.

How much does Emirates charge to cancel?

The Emirates cancellation fee for the refundable fare is $200 when the reservation is cancelled beyond 24 hours risk-free cancellation timeframe. The remaining value of the airfare would be paid as a refund to the original form of payment and the amount would be processed within 7-10 business days.

HOW DO I CANCEL MY EMIRATES FLIGHT TICKET ONLINE

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