Cancelled flight, single booking. Should each passenger make separate claims?
My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport.
I have a single booking for two passengers. Should I make a single claim for both passengers, or should each passenger make separate claims for compensation?
Best Answer
If you haven't already begun the process, Europa.EU has the form which can be used to lodge a complaint with the airline and/or national authority. It lets you include all passengers affected.
Claim your rights
Step 1 : Complain to the airline
You should first send your complaint to the airline using the EU-wide air passenger rights complaint form.Step 2 : Complain to national authorities
If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, and if you consider that your EU air passenger rights were not respected, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable time-frame.The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.
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Can I get a refund if one of my flights is Cancelled?
What should I do if my flight is canceled? If your flight is canceled by the airline, you will either be accommodated on a later flight or, if you decide not to travel, you are entitled to a full refund under federal law. If the flight had multiple stops, you would be refunded for the unused portion of the flight.What happens if one flight is Cancelled?
Typically, if your flight is canceled the majority of airlines will rebook you on the next flight available to your destination at no additional cost.What are my rights if one leg of my flight is Cancelled?
If your flight is cancelled. You have the legal right to either: a full refund - including other flights from the airline that you won't use in the same booking such as onward or return flights. a replacement flight to get you to your destination.What are the rules on compensation for Cancelled flights?
The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP
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