Airbnb hosts wants me to send pictures of all guests' IDs

Airbnb hosts wants me to send pictures of all guests' IDs - Person in White Jacket Holding Silver Scissors

This is my first booking using the Airbnb app and when I signed up I had to take pictures of me and my government ID. I invited all my friends who are staying with me and they went through the same signup process.

Today I got a message in the app from the host saying that I need to send pictures of all ids of the guests to an email they provided (@gmail.com).

They say if I don't do that I won't get details like where the keys to the apartment are, etc. Is it OK to provide those pictures or is it a problem?


Edit: Country is Italy and the property is an apartment. Not a single room in a property.



Best Answer

I contacted the Airbnb support before replying to my host.

They called me within an hour, confirming that I need to provide copies of our IDs as the host needs to file for tourist tax with them in the local police department or something like that.

They assured me that it's needed and there's no way around it. Especially if I am not meeting the host in person.




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Is it normal for Airbnb to ask for photos?

Airbnb does not require all guests to provide a photo. Instead, we'll be giving hosts the option to ask their guests to provide a profile photo, which will only be presented to hosts after they accept the booking.

Why is my Airbnb host asking for my ID?

By providing your identification info, you help build trust in the community. That's why, before booking a stay or experience, or becoming a Host, we may ask for a government ID or have you confirm your legal name and add your address. For more info, check out our Privacy Policy.

Does Airbnb verify all guests?

Airbnb requires all guests and hosts to undergo verification before they are permitted to book or list a property or experience. In essence, it is Airbnb's way of helping to maintain the security of the community while also fighting against fraud. Airbnb ID verification isn't only linked to account creation.



5 Essential Messages Every Airbnb Host Should Send Their Guests




More answers regarding airbnb hosts wants me to send pictures of all guests' IDs

Answer 2

Just adding some extra context.

Hosts must register guests to "Guests portal" in the official Police website https://alloggiatiweb.poliziadistato.it/PortaleAlloggiati/ so guests information is required. Hosts should check your ID upon arrival and insert those information in the "Guests portal".

It is illegal to ask for documents through email or photograph/scan/copy them unless they make you sign some kind of privacy consensus form. https://community.withairbnb.com/t5/Supporto/come-richiedere-i-documenti-agli-ospiti/td-p/584782

It's pretty common for hosts to ask documents by email though, as it makes their life easier. Hosts who comply with the law must deal with several public administration websites to input guests information.

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