Will I be issued all my Boarding Passes at the Airport from GOL and KLM?

Will I be issued all my Boarding Passes at the Airport from GOL and KLM? - White Airplane Under Black Clouds

I am currently in Montevideo and will be returning back to Germany tomorrow. The Flight between Montevideo to Sao Paolo is operated by GOL Linheas Aereas and from Sao Paolo to Amsterdam is by KLM.

This morning I got an email that I could check-in but from my KLM app it says check-in is Unavailable.

I used the WhatsApp feature to query the KLM and they told that because the First flight is operated by GOL Linhas check-in is not possible via the App or website. I tried asking if all the boarding passes will be issued at the Montevideo Airport, but I haven't got a response for the same.

I will be reaching the airport 4 hours before the departure time and check-in but I am not sure if I will be issued all my further boarding passes. If that is the case how will the boarding passes will be issued since I have only 1.20 hours at GRU (Sao Paolo)

P.S. all the flights are booked under the same booking ID and have the same E-ticket Number.

Anyone has had such an experience while travelling with GOL and KLM under same booking code?



Best Answer

First of all I would try to check in online on the GOL website, if this is possible. Since GOL is not a Skyteam member it is likely that they cannot issue the tickets for the KLM flights. In that case you will need to go to the relevant airline transfer desk (might be serviced by a partner to KLM) inside the terminal at the Sao Paolo airport, where they will issue the tickets for you. You do not need to go through immigration and exit the terminal in order to do this.

Your luggage should be forwarded automatically to your final destination since the first flight is international (for domestic flights one sometimes have to recheck the luggage at the airport where you leave the country, this however depends on the country).

Since everything is on the same booking, it is mainly the arline's responsibility that you make the connection (1.2 hours is plenty, since you do not need to go through any immigration or security). In the unlikely event that you do not make it in time, since you are flying to an EU destination with an EU-based carrier, you have the right to a nice compensation in case you are delayed/miss the connection, if the fault is due to the airline which ticketing problems surely would fall under.

If the check-in for the KLM flight has not yet started, you are still able to choose your seats, even though you cannot check-in for it online.




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Do you get all your boarding passes at once?

You'll probably get all boarding passes at once when you check in for your first flight, whether you check in online, on your smartphone, or at the airport. For some international itineraries though, the airline will direct you to get your second boarding pass on your layover.

Are boarding passes printed at the airport?

If you check in at the airport, you may print your boarding pass from a self-service kiosk near check-in, or an airline representative can print one for you at the check-in counter. If you lose your pre-printed boarding pass or misplace the link, you can reprint your boarding pass when you get to the airport.

Do I have to print boarding pass KLM?

With your boarding pass, you'll fly through the airport. You don't have to print it; you'll receive a digital boarding pass automatically after check-in.

How long does it take to receive boarding pass?

Complete it for free 48 hr to 60 min before your domestic flight and 24 hr to 75 min before your international flight. A facilitation fee of \u20b9200 (domestic flights only) is applicable for airport check-in with assistance. It is mandatory for all passengers to check-in online 48 hours to 60 min before flight departure.



SELF CHECK-IN AIRPORT 2020 | Window Side Seat 2020




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Images: Daniel Kist, Longxiang Qian, Stas Knop, Anna Shvets