Why do they sell luggage in airports?

Why do they sell luggage in airports? - Free stock photo of airport, business, commuter

It seems that in almost every airport I'm in, there are luggage stores behind security. How often do people get to the airport carrying handfuls of clothes and needing something to put them in? I realize that there are limited cases in which they could be useful, but why are they so prolific and how do they remain profitable?



Best Answer

Setting aside the people who suddenly need more or different suitcases, an airport is one of the few places where you feel dissatisfied with the suitcases you have. While they're sitting in your closet, they're fine. You've used them for years and they work. But for the hour or two after you've packed them, lugged them from the car into the airport, and checked them, you know everything you hate about them: they're too big, they don't hold enough, they're too heavy, you don't like the wheels, the handle is too short, the color is old fashioned or the same as everyone else's, you name it. And you're surrounded by other people's suitcases to feel jealous of.

And now you have an hour to kill and nothing to do except pay too much for coffee or use up some of your reading material, and here's a store full of glorious suitcases. Maybe they have one that you were ogling somebody else use just moments ago. You can lift them, open and close them, work the handles, and compare in your head to the hated suitcase you just checked in. Maybe you'll buy on the spot and have them shipped home to await your return. More likely you'll take notes and order them online when you get back. If the store is part of a chain, they don't care which you do, this location can be more of a showroom than an actual selling things store. Of course, if you're carrying multiple carryon bags that you don't like, you might actually buy a replacement on the spot and swap things out and throw the old ones away. But the chain can make a ton of money if you never buy a full size suitcase there, as long as you buy one eventually. Heck, even if you don't go it, if you walked by and saw the name and saw that the suitcases didn't appear to be crap, they may have a financial case for that being worth it.




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Why are there suitcase shops in airports?

They are designed as a shopping location, not as a way to provide necessities so whether passengers already have a suitcase is not particularly relevant.

Is luggage cheaper at the airport?

It's nearly always cheaper to book extra hold luggage in advance rather than paying excess baggage fees at the airport. Airlines know that keeping within weight/size limits is not always possible, so they encourage you to plan ahead by selling extra weight online.

Why is luggage sold out?

The Points Guy reported that a raw materials shortage, lack of truck drivers, and increased travel demand have all contributed to the shortage, resulting in stores like Macy's, Bed Bath & Beyond, and Target lacking in the luggage department.

Can you buy checked bag at the airport?

The airline may accept a heavier bag, but expect to pay a hefty fine for an overweight bag. Pay any fees related to checked bags at the counter, or prepay them online or at an airport kiosk.



What Happens to Your Checked Luggage at the Airport




More answers regarding why do they sell luggage in airports?

Answer 2

Suitcases may fail in transit. That's a built-in market for replacements.

Answer 3

Not sure this fully explains it but the shopping area has certainly become an important revenue stream for many airports. I know several airports that have been redesigned to force passengers to pass in front of as many shops as possible, with S-shaped corridors and no short-cuts. Consequently, they sell a lot of things that most people don't need right there (and people buy them!). They are designed as a shopping location, not as a way to provide necessities so whether passengers already have a suitcase is not particularly relevant.

My local airport even advertises a service by which they keep what you bought until you return. As a matter of fact, I happen to know that they do sell a lot of bags so that in itself explains why these shops are profitable. Presumably, it works because airports are places where many affluent travelers have to wait or at least walk through every day.

Answer 4

It's straightforward ... people have an old, rubbishy, carry-on or roll-on case...

They stop at the samsonite shop, they buy a fancy new cabron-fiber one...

they transfer their stuff to the new one and throw out the old one, or, just take both.

If you watch the shops in question, you'll see this happening all the time.

Also very commonly (I've done this, actually a number of times) someone will have no roll-on with them; you might be carrying say a couple of paperbacks, a shopping bag, and a laptop or something - so you go right ahead and buy a new cabron-fiber roll-on.

Note that the shops you describe only sell carry on styles. If they sold hold-luggage, then just as you say it would be illogical!

Answer 5

I think it is simply becuase there have been instances of people who had their luggages broken in transit from home to airport or between transfers. Why else?

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