What rights do I have if my flight is cancelled?
Last week I tried to fly to Amsterdam. Unfortunately the weather conditions were really bad and my morning flight got cancelled. I waited in a line for 5 hours to get booked on an afternoon flight. Unfortunately this flight was also cancelled, since the weather didn't improved. Again I had to wait in the line for hours and then I was offered to take the journey with an overnight train. But again the train was also cancelled because the storm was too strong. So I had to go back to the airport and wait there in the line for the third time. Then I was booked for a flight the next morning and I got offered a night in the airport hotel. The next morning I made it finally to Amsterdam.
So my question is: What are my rights as a passenger if my flight is cancelled? Do I have to accept a later flight? If yes, how often? And can I just refuse to take another flight and get my money back? Who has to pay my hotel in Amsterdam if I can't arrive in time?
The flight was with Swiss from Zurich, Switzerland to Amsterdam, Netherlands.
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Do airlines have to compensate for Cancelled flights?
The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.What are you entitled to when your flight is Cancelled?
The US Department of Transportation says you are entitled to a refund of your ticket cost because of a cancellation or "significant delay" and you choose not to travel. This is the policy regardless of the reason the airline cancels or delays the flight.Are you entitled to a refund if your flight is Cancelled?
Cancelled Flight \u2013 A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.What Rights Do You Have When An Airline Cancels Your Flight?
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Images: Pavel Danilyuk, Pavel Danilyuk, Pavel Danilyuk, César Coni