What is the EU 261/2004 appeals process when an airline denies claim?
When one puts in a claim for compensation under EU 261/2004 and the airline refuses to pay out (e.g. stating exceptional circumstances) what recourse does the traveller have? Is there a higher authority to take the claim to (like a tribunal or the like?)
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What happens if an airline refuses to pay compensation?
In the event an airline refuses to acknowledge your claim, you need to seek legal advice or file a complaint with the airport's authority. However, you need to understand the reasons for the denial of the claim. Sometimes the extraordinary circumstances are legitimate.How do I claim EU261?
Passengers are only entitled to claim under the law if the delay or cancellation was within the airline's control. EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled.How long does an airline have to respond to a claim?
The airline has 30 days to respond by issuing a payment or by telling you why it believes compensation is not owed.Does EU261 apply to UK after Brexit?
In preparation for life after Brexit, the UK Parliament passed the European Union (Withdrawal) Act 2018, by which directly applicable EU legislation like EU261 would be incorporated into UK law after the end of the transition period, creating a new type of UK legislation known as \u201cretained EU law\u201d.EU Air Passengers Rights - 261/2004 - Evaluation through a Case Study
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