What happens if I miss my Eurostar because of a delay in a domestic train to get to it?
Let's say I have a non-refundable, non-changeable Eurostar ticket (i.e. the cheapest kind!). I plan a trip by train to get me from my starting point to the Eurostar terminal (eg Oxford -> London Paddington, then tube London Paddington -> London St Pancras). I plan my trip so that I'll get to the Eurostar checkin in enough time.
What happens if my train to meet the Eurostar is delayed? And does it depend on what kind of ticket I bought to get to the Eurostar, and whether or not my travel to the Eurostar was on another RailTeam service or not?
Best Answer
They just gave me a new ticket for a later train as of February 2017
This has happened to me this February 2017 because of storm Doris: the line from Cambridge to London broke down, and I arrived 3 hours later, after the last Eurostar depart for the day (19h30).
I just went to the ticket office at the station, and they gave me a free ticket for the following day, without asking any questions, since they obviously knew about the storm.
This was done even though I had bought the cheapest ticket possible (35 pounds, no insurance, bought 2 months in advance), and a ticket for the following day would cost 180 pounds on the website if bought at that time.
I forgot to ask if they would pay a hotel for the night as well, and just got a cheap hostel near the station for 20 pounds. But be careful: those are almost always full! I was lucky to find a place.
Kudos to Eurostar for that.
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What if I miss my Eurostar National Rail journey as a result of delay?
If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge."What happens if I miss my connecting train due to delay UK?
What if I miss a connection because my train's delayed? If your journey is split between two different trains, and the first is delayed so you miss the second, you can wait and get the next available train (with your ticket) or, if you take alternative transport, you can get a refund for the unused part of the journey.Can I get compensation for a delayed train?
Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late.How delayed does a train have to be to claim?
Depending on the train company you'll be travelling with, you can claim Delay Repay when your train is delayed by more than 15 or 30 minutes. A delayed train is usually when your train service is running behind the planned, advertised timetable.Electrical problem causes huge delays on Eurostar trains - Daily Mail
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