What does "APPS System has denied boarding for pax" mean?
I'm trying to check in on Scoot's website for a sydney-singapore flight but it keeps telling me "APPS System has denied boarding for pax". Does anyone have any idea what that means? I do not have phone access at the moment to ask Scoot.
Best Answer
We can't interpret a particular web site's error message. I will say that when you try to check in online and it fails, sometimes that's because you can't check in at all and other times it's not. For example, you might need to show someone that you have a visa or some other minor thing.I've been unable to check in because I had SSSS, and because I was selected for an upgrade. There might be nothing wrong.
The best thing to do is to go to the airport early. Check their web page to see how early check in opens, and be there then. If it's possible to check you in, you're all set. And if not, you'll have a real life Scoot rep right there to help you figure out what to do next.
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What does denied boarding mean?
Bumping, also known as \u201cdenied boarding,\u201d happens when there are more passengers scheduled to fly on an airplane than available seats. The business practice of bumping is not illegal.How do you get denied for boarding?
The most common reason for denied boarding is overbooking. This is when airlines sell more tickets than there are seats on the aircraft.When can an airline deny boarding?
Denied boarding may result if: the airline intentionally oversells the actual number of seats on the aircraft (known as "overbooking"); or. there are fewer seats than originally anticipated, for example, because the aircraft has been exchanged for a smaller one.Can I get a refund if I was denied boarding?
Where involuntary denied boarding occurs, your air carrier must offer you the choice between; re-routing as soon as possible; re-routing at a later date at your convenience; and. a refund of the full cost of the unused flight ticket.A flight attendant shares the reasons you can get bumped from a flight
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
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