What do check-in counters know about travelers?

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I recently noticed that check in counters started to automatically give me window seats. In the past, I often asked for a window seat or was asked about my preferences. Thus, my question is whether the agent at the check in sees some information about my travel history or preferences. What would be even more interesting is whether the information displayed to the agent includes whether one is a "good customer" or not.

I do use a mileage program and I wonder whether this makes any difference as the airline could also match my travel history/preferences via the passport number.






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What do we usually do at the check-in counter?

At the check-in desk, you will be asked to present the documents listed above, and you can hand over checked baggage which will be weighed and then sent to be loaded onto the plane. After presenting your documents and checking your baggage, you will receive a boarding pass which enables you to board the plane.

What to expect when checking in at airports?

Essentially what you need to do is go through the following process.
  • Check-in for your flight.
  • Hand over any luggage that would need to go into the aircraft hold, if you are travelling with luggage.
  • Pass through the airport security gates to the departures hall.
  • Find your boarding gate.


  • What is the meaning of check-in counter?

    Word forms: check-in counters. countable noun. The check-in counter at an airport or hotel is the counter or desk where you check in.

    Does the airport check everything?

    It is critical to the safety of all who fly that hold luggage, hand luggage and each passenger's physical person are all checked by scanners to ensure compliance with restrictions.



    IAOT - Check-In Variation - Excess Baggage




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Nurlan Tortbayev, Meszárcsek Gergely, Meszárcsek Gergely, Ann H