Turkish airlines new fares. Is 'Economy Promotion' modifiable?
Several days ago, I visited the new web site of Turkish airlines and see some interesting fares. However, I can't figure out whether the cheapest fare ticket can be be modified or not.
I'm not pressed for time, so I'll ask this question here before trying to call Turkey and try to explain my question.
So, let's take for example a flight from Paris to Tokyo:
Selecting the first flight, I open fare conditions and see that 'Economy promotion' is neither modifiable nor reimbursable. That's to be expected.
I select the return flight and see the same fare conditions
I confirm it and see the price
After I go a bit above and see selected fare conditions
No surprise. Let's do it for return flight
And here's what we see. This one is still not reimbursable but modifiable with a fee. Is it some issue at their new web site or can this one really be modifiable?
The same things happens for other destinations and dates. If I go to the old version of site, I see that the same flights for this price cannot be changed. Has anybody had experience with this happening to them?
Best Answer
Thanks to an Tom's answer I started again to check there site and found there fare rules here https://p.turkishairlines.com/en-fr/any-questions/fare-rules/index.html
It seems that their 'Economy promotion' fare can be modifiable. I proceeded to the payment page, as it is shown in their documentation, and they showed me that ticket can be modified (the same conditions like at my screenshots when 'I went up')
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What is economy promo on Turkish Airlines?
Economy Promotion: Basically a use it or lose it ticket. Once purchased you can no more cancel or change it. If you cancel you will only get back the taxes. Economy Semi-Flexible: You can change and cancel for a fee. Economy Flexible: You can cancel and change date for free.What is a changeable fare?
For a changeable/nonrefundable ticket, you could cancel the reservation and hold the ticket for future use. (I think all travel would to be completed by December 31, 2021. There would be no penalties, but it would be subject to additional air fare. It would also be nontransferable. Thanks for the info.Can I change my flight if it gets cheaper?
Generally, however, the answer is yes\u2014with a few caveats. It's nearly impossible to snag a refund on a non-refundable ticket no matter what the situation. If the price drops after you book, however, your airline may give you a travel voucher for a future flight.How much does Turkish Airway cost if we change our flight date?
You need to pay 30% of the Turkish airline's flight change fee if you make a change 12 hours before the departure of the flight. If you want to make changes to Turkish Airlines flight date for free, then do it within 24 hours of booking, but the booking must be made seven days before flight departure.First To The Gate - Turkish Airlines
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