True lost luggage - airline haggle over compensation
Few months ago, Air Botswana lost one of my luggage pieces. I have followed their terms, allowed 21 days to search for it, submitted the forms with details and list of items. They took their time looking for the luggage, and two months later they give me a call, saying that they are willing to pay for half the amount that I have requested in my claim, since I have not submitted receipts.
Just to add to this mess, I have payed for direct flight, they couldn't provide it, so I go a very long connection for the same price, and that is probably the reason they lost my luggage.
Now, I am really not interested of searching receipts for each and every item.
Is this normal for airlines to haggle? Should I haggle with them or accept the offer?
Pictures about "True lost luggage - airline haggle over compensation"
What is the most the airline will pay to compensate you for lost luggage?
The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,780.00 US). This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. Airlines are free to pay more than the limit, but are not required to do so.Do airlines have to reimburse for lost luggage?
You should know that on flights within the U.S., airlines are legally required to reimburse you up to $3,500 if your bags are lost, damaged or delayed in getting to you.What happens if airlines lose your luggage?
Report Missing Luggage Immediately Head immediately to the airline's counter and explain the situation. The airline representative will likely need identification and your baggage claim tag information and will pull up your flight itinerary to figure out where your bag is.How do I request compensation for delayed baggage?
How To Claim Delayed Baggage Compensation \u2013 A GuideCall 4 Action: How to get compensation for lost or delayed luggage
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: JESHOOTS.com, Anugrah Lohiya, Markus Winkler, Kelly L