Selected wrong travel document type during Wizzair online check-in by mistake. Is this a problem?
When checking in for my flight on the Wizzair website, I accidentally chose National ID instead of Passport as the document type. The date of issue, expiration date, and document number are otherwise correct.
According to the FAQ, mistakes during online check-in can be corrected by calling the Wizzair hotline. However, I have read that you are likely to spend ages on hold and since these calls are billed at something like 2 euros per minute, I would like to avoid this if possible.
Am I likely to experience any issues when dropping off my checked luggage or during boarding?
Best Answer
I have read that you are likely to spend ages on hold and since these calls are billed at something like 2 euros per minute [...]
You'll be glad to hear that neither of these are necessarily true.
Firstly, I have called WizzAir thrice (twice in the past month) for customer service related enquiries and each time I was on hold in a queue for less than a minute and the agent dealt with my issue quickly and efficiently.
Secondly, since your enquiry is related to an existing booking, you don't have to call the premium rate enquiry number, but instead you can call the UK local rate number for existing bookings (source) which is +44 330 977 0444. The other way to avoid calling a premium rate number is to call one of the international numbers from the link above and find an English-speaking operator. I haven't tried this myself, but the Malta enquiry number is +356 2778 1054 which is a domestic rate number and almost everyone in Malta speaks English. There are many ways to call international numbers cheaply these days - Skype for example charges 16 euro cents to call a domestic Maltese number. If that doesn't work, there are several other numbers at the link above which charge substantially less than 2 euros per minute.
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What happens if you check-in with wrong passport number?
Go to the check in desk at the airport, they will be able to change it for you there. The airline only forwards the information to the relevant Government agency when the flight departs. Which airline? Which airport does the journey start?Why is online check-in not available wizzair?
You only need to print and present your boarding card if you are checked-in online. If online check-in is unavailable from your departure airport you need to go to the airport check-in desk and present your travel document only (passport or personal identity document).How do I change my personal details on Wizz Air?
Please contact the Wizz Air Call Centre! You can correct mistakes simply by re-typing relevant personal details on your profile. To do that, just sign in and click on My profile. All fields can be edited, except for the name, the title and the e-mail address.Can I change name on wizzair ticket?
Change the name of the passenger online up to 3 hours before the scheduled time of departure! It will be required to pay a name change fee of [name-change location=WizzairCom] per flight: Please note that if the name change is requested via the Wizz Air Call Centre, the Call Centre Transaction Fee will be charged.WIZZAIR ONLINE CHECK-IN | What about 3 types of checkin ? How to book? Step by step practical video
More answers regarding selected wrong travel document type during Wizzair online check-in by mistake. Is this a problem?
Answer 2
I did the same mistake once called them and they fixed it in 1 minute. No waiting no hassle. Fix it cause u dont know who will be at the check in station
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