Ryanair check-in shows my date of birth 10 days wrong

I tried to check in for my flight on Ryanair's website, but it was too early. Now when I try again, it shows my date of birth 10 days wrong and I cannot change it. (No, it is not swapping the month and date. The month and year are correct.)

This tripadvisor thread has over 80 replies about people with the same problem, but nobody has a clear solution. Ryanair no longer has any way to contact them on their website other than calling by phone for which they charge a lot of money.

What I already tried:

Clearing my cache
Use an incognito window in Google Chrome version 76
Log into the Ryanair website and enter my date of birth into my profile. The profile shows my correct date of birth, but it's still wrong on the check-in screen.

I don't want to pay extra money to solve this problem. Is there any other way to solve it?

check-in ryanair

Best Answer

I just direct messaged them on twitter with a short description of what you said above and they said they can change it for you for free. They have helped me with similar issues before and the team is always great, you will be able to direct message them on @ryanair and get it sorted in no time!

A copy of what we said:

1:00 PM, ME: Hi, I tried to check in for my flight online and it is showing my date of birth as an incorrect date. (It is wrong by only 10 days) Is there a way for me to change this online? I have tried on the website but it won't let me edit it. The date of birth on my profile is correct

1:17 PM, RYANAIR: Hi Ucie, in order to check this for you and access your booking, could you please type this information for us for a security check:

Type “Booking Reference” and include 6 digit reference code

Full name of the passengers and date of birth

Route, date and time

Email entered in the booking

4 last digits of the credit card which was used to pay for the booking

Thanks, Ana

1:17 PM, ME: Are you asking as you would be able to change it for me?

1:30 PM, RYANAIR: Yes, we can change it without any additional cost, Alisofi

Pictures about "Ryanair check-in shows my date of birth 10 days wrong"

Ryanair check-in shows my date of birth 10 days wrong - Two Man Sitting on Pink Flower Field

Ryanair check-in shows my date of birth 10 days wrong - From above of cheerful senior wife wearing wide scarf and headband with flower bouquet in hand and happy elderly gray haired husband in warm clothes lying on ground with fallen leaves in park with closed eyes

Ryanair check-in shows my date of birth 10 days wrong - Sale Cards on Beige Background

What happens if birth date is wrong on plane ticket?

The Transportation Security Administration says a wrong date of birth on an airline ticket could cause a delay and trigger extra screening for some passengers.

How do I change my date of birth on Ryanair?

On the left hand menu, click Passengers and "Add a document." Enter in your Nationality, Documentation, Document number, expiry date, country of issue, then click "Add." Your document details will be saved and available to use while checking in. To add your birth date, select "Edit" in myProfile.

Do they check your date of birth at the airport?

The most significant change for the majority of passengers is that airlines will request additional information from a passenger when making a reservation. Secure Flight requires airlines to ask for the following information when a passenger makes a reservation: full name, date of birth, and gender.

Is your DOB on your boarding pass?

The only person that'll potentially see your birthday is the agent at the security checkpoint (assuming you check in at a kiosk) and they have no idea what you told AA.

Ryanair check-in shows my date of birth 10 days wrong

Best Answer

Pictures about "Ryanair check-in shows my date of birth 10 days wrong"

What happens if birth date is wrong on plane ticket?

How do I change my date of birth on Ryanair?

Do they check your date of birth at the airport?

Is your DOB on your boarding pass?

Ryanair's Online Check In Process

More answers regarding ryanair check-in shows my date of birth 10 days wrong

Answer 2

Ryanair check-in shows my date of birth 10 days wrong

Best Answer

Pictures about "Ryanair check-in shows my date of birth 10 days wrong"

What happens if birth date is wrong on plane ticket?

How do I change my date of birth on Ryanair?

Do they check your date of birth at the airport?

Is your DOB on your boarding pass?

Ryanair's Online Check In Process

More answers regarding ryanair check-in shows my date of birth 10 days wrong

Answer 2

Related Topics