Repeated reminder email from EasyJet for API document

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I'm flying to Geneva (Switzerland) in few days with EasyJet with my wife. I have provided both our passport details for advance passenger information. But keep on getting emails from EasyJet to add these API documents before travelling. Is this normal? I would have thought they would check this before sending me the reminder emails.



Best Answer

A budget airline has to cut costs somewhere, and EasyJet cuts its IT budget (hey, better than skimping on plane maintenance, right?). As a result, its website and back-end systems tend to be somewhat buggy. I've noticed similar quirks before when I used EasyJet, so I'd say don't worry about it, and just bring the documents when you check in.




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What does API mean on airline ticket?

For security reasons, the US, most EU member states, and other countries now require airlines to provide details about their passengers before they travel. This is known as Advance Passenger Information (API). Your airline will let you know what they need from you.

What is APIS data EasyJet?

On some of our routes all airlines have to provide details to the local authorities about their passengers before they travel. This is a mandatory requirement and is known as Advance Passenger Information (API).

How far in advance is API needed?

All names and Advance Passenger Information (API) must be added at the same time and for all passengers in your group at least 14 days before departure. Once you submit your group API information you'll receive an email to acknowledge receipt.

Does UK require API?

For travel to or from the UK, it's now compulsory to provide Advance Passenger Information (API). This information is required by the UK government at least 24 hours prior to your date of departure. You'll need to make sure that every passenger travelling has provided their API before checking in.



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More answers regarding repeated reminder email from EasyJet for API document

Answer 2

I think you're referring to APIS - Advance Passenger Information System. The documents themselves are called 'API' (Advance Passenger Information) documents, so it's not a bug. Technically, filling this in is only compulsory when you're flying to the US, so when you're flying with EasyJet within Europe you shouldn't worry. At the time you check-in, they can update your personal information in case it already hasn't been logged into their system.

Answer 3

I wouldn't stress about these emails, or the advanced notification at all. The emails are usually a way of organizing information about the passengers, but in my opinion, are rarely used for actual travel, or immigration. You ALWAYS have to provide original documents at the time of check-in. It is at this time that the authenticity is checked and boarding is permitted. I fly British Airways often, and am inundated with API emails, even though they have all my information...At the time of check-in (and in case of LHR, at the time of boarding too), passports are checked foremost, even before the actual boarding pass.

Enjoy Geneva - hear it's beautiful!

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