"This is not a boarding pass" on final connecting flight. Where does she get her boarding pass from?
My US girlfriend on two connecting flights from the US to East Midlands is now in Brussels without a boarding pass to East Midlands. She downloaded the first two from United, but the last says this:
This is not a boarding pass.
Why can't I print my boarding pass today?
How to obtain your boarding passes:
Our system was not able to process the boarding pass for your connecting flight at this time. 1. You may need to contact the operating airline at the connection city for your boarding pass.
Can she get the boarding pass from the gate or does she need to go to United for it? This flight is by BMI. Thank you.
Best Answer
The slip your girlfriend obtained says
You may need to contact the operating airline at the connection city for your boarding pass.
The "operating airline" is (basically) the airline who owns the plane, hires the flight attendants, and so forth. In this case, it would be BMI Regional, so that's who you should contact.
If your girlfriend is still in the secured region of the airport, then there may not be a need to go to the front desk check-in area. (If she were to do this, she'd then have to go through the security checkpoint again, which would be a hassle.) Frequently, airlines will have "customer service" desks inside the secured area, especially at airports where they have many flights (which applies to BMI and Brussels.) If you can't find such a desk easily, talk to any BMI gate agent who isn't busy and ask them what you should do; they will be happy to tell you where to go and what to do.
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Where do passengers get their boarding passes?
Paper boarding passes are issued either by agents at a check-in counter, self-service kiosks, or by airline web check-in site. BCBP can be printed at the airport by an ATB (Automated Ticket & Boarding Pass) printer or a direct thermal printer, or by a personal inkjet or laser printer.How do I get my boarding pass after travel?
Contact the airline that you flew with. Ask if there is a way that a copy of your electronic boarding pass could be sent to you. If you had a physical ticket you can also ask if a copy can be issued to you.How do I get my boarding pass KLM?
To get an electronic boarding pass you need to do the following:What does boarding pass mean?
Definition of boarding pass : a special piece of paper that one must have in order to be allowed to get onto an airplane Please present your boarding pass to the flight attendant.WIZZAIR ONLINE CHECK-IN | What about 3 types of checkin ? How to book? Step by step practical video
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Answer 2
- Check for BMI kiosks. Sometimes there are kiosks in the secure area (United has them in Boston).
- If 30 minutes or less to boarding time: Go directly to the gate. Ask the gate agent to issue a boarding pass. Be pushy, if they refuse. If they do refuse, ask for specific instructions on what to do. Ask "how long will this take and will I still be able to make my flight". Take notes and make sure the gate agent sees that you take notes
- If you have more time. Go to the BMI service desk. If there isn't one, then go to any BMI agent at a gate. Don't be pushy, just ask what to do and how do to it.
- If all else fails, leave the secure area and go to the BMI check in counter and/or kiosk.
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