My question is should an airline staff have checked the visa before issuing a ticket? [duplicate]

My brother bought a ticket directly from an airline office. He is a US citizen, but when he arrived at the airport, the airport staff offloaded him and gave the reason as his Pakistani visa was expired. When we came back to the airline office we asked why they did not check his visa before issuing the ticket. The airline staff said that this is not their responsibility. That it is always the traveler's responsibility. Can you please tell me if the staff is right?

visas disputes

Best Answer

Airlines are not responsible for your travel documents, visas, or other requirements to travel, and they usually say as much in the contract that governs your ticket. Unfortunately for your brother, it is always the passenger's responsibility to know what documents are required and to have them when traveling.

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Why do we need to check passengers travel documentation?

With airlines having to bear the costs of repatriating passengers found to be travelling on fraudulent, expired, or erroneous documents as well as any related (and often hefty) fines, our Travel Document Verification scheme offers a viable solution to a growing concern.

What do you need for travel documents?

Adult passengers 18 and older must show valid identification at the airport checkpoint in order to travel.

Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent) ...
U.S. passport.
U.S. passport card.
DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)

Who issued your visa?

Visas are issued by American embassies and consulates.

Can airlines refund tickets?

Are Plane Tickets Refundable? The short answer is yes, though each airline can implement a different policy for refunding airfare. Most airlines offer a choice between refundable and non-refundable airline tickets\u2014something a lot of us tend to skip over or overlook altogether.

How to check Duplicate or Original Ticket l एयर टिकट नकली है या असली । डुप्लीकेट

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