My flight from Venice to NYC was delayed 7 hours at the stopover in Kiev. Am I eligible for compensation?
I booked a flight from Venice to NYC on Ukraine International Airlines.
9 days before I left, UIA notified me that they changed the time of the flight from Kiev to NYC to leave 5 hours later than originally scheduled.
(Also the flight from Venice to Kiev was delayed by an hour.)
Am I entitled to compensation?
Best Answer
As your journey originated at an EU airport, it is covered by the EU air passenger rights.
Your booked flight was cancelled between 7 and 14 days in advance, and you were offered rerouting that would make you arrive at your final destination more than 4 hours late. This means that you're entitled to compensation. As the distance between origin and final destination is more than 3000 km, the compensation should be 600 euro.
(The delay on the first leg is is not relevant for this, because it did not contribute to you being late at your final destination).
The airline may try to wiggle out of paying compensation because the leg that was rescheduled was entirely outside the EU. However, this will not fly after the decision by the European Court of Justice in Wegener v. Royal Air Maroc, ECLI:EU:C:2018:361 earlier this year. The court explicitly said that the air passenger rights keep applying after a layover outside EU/EEA, when the entire journey was booked together.
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How long does a flight have to be delayed for compensation?
You can usually get compensation if: you booked both flights as a single booking. you were delayed for more than 3 hours. the delay was the airline's fault.Can you get compensation for delayed flight in Europe?
Your Rights Under EC 261If your flight has been delayed and meets the criteria of EC 261, you are entitled to claim Europe flight delay compensation. Timing is essential here because between 0 to 2 hours of your flight being delayed, EC 261 does not offer any rights or compensation to the passenger.What am I entitled to if my flight is delayed?
If the flight is delayed at least 5 hours, you must be offered a refund of your ticket instead of flying. A refund is a full refund of the ticket for the part or parts of the journey you have not made and for the part or parts you already made if the flight is no longer serving any purpose to your original travel plan.Can you be reimbursed for delayed flight?
When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.I SUED RYANAIR.... AND WON! 😱✈️
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