Is there a known problem with ESTA form online?passport validity? [duplicate]
![Is there a known problem with ESTA form online?passport validity? [duplicate] - Unrecognizable ethnic female therapist taking notes on clipboard while filling out form during psychological appointment with anonymous client lying on blurred background](/assets/images/is_there_a_known_problem_with_esta_form_onlinepassport_validity_duplicate_0.jpeg "Is there a known problem with ESTA form online?passport validity? [duplicate] - Unrecognizable ethnic female therapist taking notes on clipboard while filling out form during psychological appointment with anonymous client lying on blurred background")
I have a passport which was issued on Oct 26, 2011 and expires on Jul 26, 2022. Therefore it is valid for 10 years and 9 months.
I am applying for an ESTA, but the website won't let me progress as it states:
"Passport Issuance Date more than 11 years from the Passport Expire Date."
Is this a known problem?
Best Answer
I would suggest you contact the CBP Info Center at (202) 325-8000 or 1-877-227-5511 for assistance https://www.cbp.gov/travel/international-visitors/frequently-asked-questions-about-visa-waiver-program-vwp-and-electronic-system-travel
Pictures about "Is there a known problem with ESTA form online?passport validity? [duplicate]"
![Is there a known problem with ESTA form online?passport validity? [duplicate] - From above of unrecognizable female psychologist with crossed legs taking notes on clipboard while filling out questionnaire during psychotherapy appointment in cozy office](/assets/images/is_there_a_known_problem_with_esta_form_onlinepassport_validity_duplicate_1.jpeg "Is there a known problem with ESTA form online?passport validity? [duplicate] - From above of unrecognizable female psychologist with crossed legs taking notes on clipboard while filling out questionnaire during psychotherapy appointment in cozy office")
![Is there a known problem with ESTA form online?passport validity? [duplicate] - From above of blurred anonymous female psychologist reading documents on clipboard while sitting in office near table during session](/assets/images/is_there_a_known_problem_with_esta_form_onlinepassport_validity_duplicate_2.jpeg "Is there a known problem with ESTA form online?passport validity? [duplicate] - From above of blurred anonymous female psychologist reading documents on clipboard while sitting in office near table during session")
![Is there a known problem with ESTA form online?passport validity? [duplicate] - Crop black woman with questionnaire interacting with boyfriend on couch](/assets/images/is_there_a_known_problem_with_esta_form_onlinepassport_validity_duplicate_3.jpeg "Is there a known problem with ESTA form online?passport validity? [duplicate] - Crop black woman with questionnaire interacting with boyfriend on couch")
Do I need to renew ESTA with new passport?
Applying for a new ESTA is required when your passport has been reissued or the content of your passport (i.e., your name, gender, or nationality) has changed.Is ESTA linked to passport?
An ESTA approval is always linked to a passport and the corresponding passport number. Since your new passport will receive a different passport number, you will need to submit a new ESTA application.Why would ESTA application be denied?
The most common reasons for rejection of ESTA application Had serious criminal records in the past and convicted, therefore under an appeal or discussion. In the past, applied for VISA or ESTA and it had been rejected. In the past, overstayed when visited the US.What if I have made a mistake on my ESTA application?
If an applicant made a mistake on their passport or biographical information, he or she will need to submit a new application. The associated fee will be charged for each new application submitted. Any other mistakes may be corrected or updated by clicking \u201cCheck Individual Status\u201d under \u201cCheck ESTA Status."Online Passport Application Demonstration
More answers regarding is there a known problem with ESTA form online?passport validity? [duplicate]
Answer 2
I have had the same issue. It is triggered by the year. For example the system works if you have a validity of 10 years 11 months if the dates run from say Jan 2015-Dec2025 but as soon as the year overlaps from 2015-2025 to 2015-2026 it will stop working. I have phoned them about this a couple of times and they are aware of the problem but have offered no resolution as of yet except apply for a visa or get a new passport. I am hoping they fix it as it is clearly a coding issue of some sort.
Answer 3
This is the second report within 11 hours about ESTA problems with a passport that is valid > 10 years
- presumably with an UK passport
calling the link shown in @Traveller answer may be useful after reading the giving answer here:
where I have incoperated the information supplied by you and the suggestion of @Traveller.
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Alex Green, Alex Green, Alex Green, Alex Green