Is it possible to get an airline to compensate lost incidental costs?
We originally booked a flight with an overnight stop. We also booked a hotel in advance which was refundable until the day before our flight.
The morning of the flight everything was marked on time but by the time we got to the airport they told us our first leg was late and we would not make our first connection, so they re-routed us via another city and we had to spend the night there instead of where we already had the hotel.
We lost the cost of an moderately expensive hotel which I complained about. The airline responded that it is not industry policy to pay for incidental losses but gave us some points, roughly worth half of the hotel costs if used before they expire, of course.
Are we actually entitled to more? Is there any way to get better compensation?
Best Answer
You have made a contract with the airline to transport you from A to B. Going through C was not part of the contract. It never is. They already did more than they are obliged to.
Also, did they pay you for the hotel where you got rerouted through? If so, then you paid for a hotel night, you got a hotel night, some miles and ... that's it. Perhaps of a lesser quality hotel night but still. Now, if they didn't pay for that hotel then there's something to talk about.
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Do airlines compensate?
The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.Are airlines required to compensate for delays?
There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.How do airlines compensate for lost luggage?
Most airlines will reimburse you up to $50 per day for five days for reasonable incidental expenses from your lost or delayed baggage. These expenses can include clothing, toiletries, and a cell phone cable. If possible, try to get a brief explanation of what the airline considers a \u201creasonable purchase.\u201dHow long does an airline have to pay compensation?
Check what the airline should give you if your flight's delayedFlight distanceHow long the delay has to beLess than 1,500km2 hoursBetween 1,500km and 3,500km3 hoursMore than 3,500km4 hoursHOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP
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