I purchased two tickets to Universal Studios Hollywood for two people but both tickets have my name on it

I purchased two tickets to Universal Studios Hollywood for two people but both tickets have my name on it - Mother and Son Hugging

I'm currently scheduled to travel the US and Canada for a few weeks and am going to also be stopping by LA. My travel partner and I decided to pay a visit to Universal Studios and purchased tickets via an online platform (Klook in case anyone's curious).

Upon receiving the tickets, I realized that both tickets have my name on it (I made the payment). This wasn't a concern to me, since both tickets are valid but I noticed on the "Important Instructions and Terms of Use" section of the ticket that it says:

This ticket is only valid for the person named on it.

Would it be a problem if I used the two tickets for myself and my partner? I'm hoping not because the tickets are non-refundable and I paid quite a bit of money for them, but hopefully someone can shed some light on this issue.

Thanks.

EDIT

I also just noticed that it says the ticket is:

Valid for one (1) guest admission and one (1) Universal Express ticket to Universal Studios Hollywood.

Does this mean that I could have just purchased one ticket and brought my partner along?

Sorry for the jumble of questions, I'm just very confused by the language.



Best Answer

I don't know if this is still the case, but I visited the Studios 3 years ago and on the ticket it said:

This ticket is only valid for the person named on it

Infact I made the payment, as per your case, but I chose 2 different names.

It's better if you contact the Studios directly and explain the problem.




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How do I unlink a universal ticket?

Sadly, a ticket can only be linked to an account once and cannot be unlinked.

Can someone else use my Universal Orlando ticket?

A. Tickets are non transferable and the person who uses the ticket for the very fist time must use the ticket for its entirety.

Do you need a separate ticket for Harry Potter World Hollywood?

A: No, to visit any Wizarding World of Harry Potter land, you must purchase the full Universal theme park ticket. There are three different theme parks in the United States where you can visit The Wizarding World of Harry Potter: Islands of Adventure, Universal Studios Florida and Universal Studios Hollywood.

How do I change the name on my Universal Orlando ticket?

You can simply head to guest services and they will be able to change the name on the ticket. Guest services is located to the right of the entrance turnstiles.



Universal Studios Hollywood - NEW Food/Merch/Stores/Restaurants!




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Images: Ivan Samkov, Ivan Samkov, Jill Wellington, Ketut Subiyanto