How to Help Hotel Amend a Booking?
A hotel that I was going to check in tomorrow sent a strange and apologetic email saying that the hotel was going to be renovated. In it, they requested:
Could you kindly help us to amend, cancel the booking and change to a different hotel instead?
What exactly does that mean? Expedia allows to Cancel, so that I can do, but how is that me helping the hotel? And what could they mean by Amend? Plus, if I Cancel through Expedia, I would not longer get the same rate and, considering how close my arrival date is (tomorrow), there could possibly be severely limited availability.
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How do you modify bookings discuss briefly?
Modify or Cancel a reservationCan I modify my hotel reservation?
Yes, you can modify or cancel your reservation after you've booked before 11:59 p.m. prior to the day of arrival.How will you do the amendments of reservations or bookings of your guest?
In the Amendment page you can change details such as traveler name, contact details and payment method. Amendments depend on the rate and room availability. If the same room or rate is not available, amendments are not possible. In these case, we recommend you make a new booking and then cancel the original one.Can you change hotel dates after booking?
Changing reservation dates before check-inYou can make changes to a reservation date until a guest checks in and for all types of reservations, except for canceled or Smart Flex reservations.Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.