How to get Web Credit onto Oyster card
I have Web Credit in my account but the only option appears to be to redeem it to my bank. Can I transfer it to my Oyster card somehow?
Best Answer
Yes, you can "transfer" web credits by purchasing Oyster pay as you go credit online using the web credits, in part or in full.
The Transport for London's terms and conditions for online accounts states:
Section 6 - Web credits
- You can choose to have certain types of refund or goodwill payments credited to your account as web credits. Any balance accrued can be used as part or full payment when you buy pay as you go credit or Travelcards.
You can do so by going your Oyster account, choose the Oyster card you wanted to top up > Top up or buy season ticket:
... and when you click Next page, the web credit is automatically applied, all you need to do is to pay the difference (if any):
(Images mine, credits to the OP in reminding me that I have a few quid sitting in my oyster account!)
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What is Web credit Oyster?
Transport for London on Twitter: "@Ronanm123 Hi Ronan, the web credits are used as part payment when you are purchasing on line.The balance is taken via Credit or Debit Card and the money is loaded on the card at an oyster reader/gate of your choice.How do I get my Oyster credit?
Passengers who top up their pay as you go credit or buy Travelcards using Oyster online can now collect their purchase from any Tube or rail station, tram stop or River Bus pier when they touch in, rather than having to nominate a station when they make the purchase.Can I put credit on my Oyster card online?
Section 3 - What you can do with an Oyster card attached to a TfL online account. When you sign in you can see your pay as you go balance and details of any Season tickets on your Oyster card. You can top up your pay as you go credit or buy Travelcards. You will need to select the amount or Travelcard you want.How do I check my Oyster credit online?
You can find out how much money you've got on an Oyster card at ticket machines by holding your card against the yellow Oyster card reader. Or you can check your balance anytime online if you register your Oyster card and have an account. If you haven't already you can do that on the TfL website.How to Use the Oyster Card Application - TFL, London
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Images: Anete Lusina, Artem Podrez, Ivan Samkov, energepic.com