How does the train ticket pickup system work in practice?

How does the train ticket pickup system work in practice? - Crop unrecognizable male passenger in casual clothes with backpack inserting ticket in entrance machine of automated gate while entering modern subway station

I am about to go on a quick jaunt to England where I will be flying to Heathrow and from there taking a train to Swindon. I pre-ordered my tickets online, paying through PayPal, and was told I could pick up my tickets at a ticketing machine as long as I had my reservation number and a valid payment card.

I am arriving from the Netherlands, so passport checks should be minimal.

How does this actually work, and are there any common pitfalls I should be aware of?






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How does the train ticket pickup system work in practice? - Smiling female passenger wearing trendy plaid coat and white blouse checking passport and ticket standing on pavement near contemporary building of airport
How does the train ticket pickup system work in practice? - Man in White Dress Shirt and Blue Denim Jeans Standing on Escalator
How does the train ticket pickup system work in practice? - People in a Store





How to collect pre-booked tickets from station machines | Trainline




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Images: Samson Katt, Gustavo Fring, Liliana Drew, Mathias Reding