How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?

How can I verify my AirAsia booking made via an online travel agent on the AirAsia website? - Man Wearing Gray Blazer

I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number.

I want to verify this on AirAsia's website but according to their help page on this topic I have to log in to my existing AirAsia account or create one with the email address I used to book the ticket. This seems to rely on me having booked the flight directly with AirAsia.

Am I missing something or can I not verify this flight directly with AirAsia and only with the online travel agent?



Best Answer

I just called the Indian AirAsia call centre, who said that the website "should" recognise your E-mail address even if you didn't book directly through them. However, even if it doesn't, they said you can call them and tell them your e-ticket number, and they'd add it into their system.

It should be noted that this call centre, the only one open 24/7, is specialised in flights with a D7 flight code.

So, please let us know your exact flight number, so I can contact the proper department tomorrow. Air Asia has several subdivisions, so it might make a difference.




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Quick Answer about "How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?"

  • Log in with your email and proceed to “My Bookings”.
  • There, you can check a list of bookings you've made with us. Kindly note that email address in the booking has to match with your email address registered as a member.


  • How do I know if my booking is confirmed in AirAsia?

    05/07/2019\u2022FAQs Usually, upon confirmation of payment, you will be brought to the confirmation page where your Travel Itinerary will appear with the booking status stating "Confirmed". Within 30 minutes, you will also receive the Travel Itinerary through your email provided during your booking.

    How can I check if my flight ticket is confirmed?

    These are the steps you can follow to verify your reservation step by step:
  • Open any airlines website. For ex: www.klm.com. Click on Plan and Book.
  • Under My trip section, enter the 6 character PNR code along with your last name or family name.
  • You can see your trip details along with your name. That's it!


  • How do I check my itinerary AirAsia?

    After linking the booking that you made as a non-member, click on "Modify" next to the recently-linked booking and it will land you to \u201cModify My Booking\u201d page. Click on \u201cResend Itinerary\u201d to have the printable itinerary sent to your email. Check your inbox/spam/junk mail folder to find your printable itinerary.

    How do I check my bookings?

    Booked Ticket History of Train Tickets
  • Step 1: Log in at IRCTC new website (irctc.co.in)with your ID and Password.
  • Step 2: Go to My Account.
  • Step 3: My Transactions.
  • Step 4: Click on My Transactions you will find booked ticket history.





  • Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Andrea Piacquadio, Andrea Piacquadio, Kamaji Ogino, Andrea Piacquadio