Hertz rental - is it ok to pick up car 2 hours earlier than voucher says?

Hertz rental - is it ok to pick up car 2 hours earlier than voucher says? - Man Riding Parachute during Golden Hour

I booked rental car from Hertz company via AutoEurope. My voucher says that I should pick up my car at Jul 28, 13:00.

But I would like to pick the car up at 11:00 (that's 2 hours earlier). Can I do that, or I absolutely must come at 13:00? How strict is that time?

I suppose the car should already be there 2 hours earlier so it shouldn't be a problem?

I'm asking because properly changing time via AutoEurope will cost me 200 EUR more at the time (because rates have changed). And that seems a bit silly for such a small change.



Best Answer

This depends on the availability of the vehicle at the rental location.

If you have ordered something uncommon then they may have made special arrangements for your vehicle to be there at the scheduled time.

It is best to call the location directly and ask.




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More answers regarding hertz rental - is it ok to pick up car 2 hours earlier than voucher says?

Answer 2

I'm a little more optimistic than most other answers. Now, your rental will start early and hence end early, but at a major airport location where there are always a few cars, I don't think you will have an issue. This won't hold only if you are getting a special car or it's a holiday time where cars are scarce. Happens, but seldom.

Flights often land early or late.

Answer 3

Also, the car could only be given back a few moments before, so not available for getting it earlier. It happened to me once, the car just came back, and had to get a maintenance, so i had to leave later than what was booked. So, you don't lose anything by asking, but it is quite possible they won't accept

Answer 4

The turn around of cars can be pretty quick. I returned a car to Avis in Atlanta airport recently. On my way to the terminal, I realised that I had left something in the car. I got back to customer service 20 minutes after returning the car and it had already gone out again. I had returned the car more than one hour early. This indicates that there is no specific car allocated to you in advance, you get whatever is available in the band that you paid for. On a lucky day, there is no car in your band and you get a better car at the same price.

As others say, call and ask but my guess is that it is likely but not guaranteed that it will be okay. I am moderately sure that I have done it sometimes.

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