Flight time changed without notification - compensation?

Flight time changed without notification - compensation? - Airline Flight Schedules on Flat screen Televisions

I have a flight booked today at 6:50 and received an email yesterday asking me to check in for 7:55. The flight number is the same but the flight time apparently was changed. The only trace of my original flight time is my booking confirmation which says clearly the former time. I'm aware that companies may change times but I thought they at least have to notify you when they do.

So my question is, is this simply bad service or actually a case for compensation? For example due to the later arrival time I now have to book a taxi instead of train which is more costly. If they had notified me in time I would have refunded the flight and book an earlier one. I'm based in EU and the flight was between EU countries.



Best Answer

For a delay of just over an hour, sorry, there's no grounds for compensation. EU delay compensation rules only kick in after a delay of over 3 hours: Air passenger rights.

The airline's promise is to get you to your destination or refund your money, so those are your only options.




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