European Regulation for 24 hour ticket refund

European Regulation for 24 hour ticket refund - White Concrete Bridge

I recently bought a non-refundable train ticket on Thello.fr from Paris to Venice. Unfortunately I made an error in the date, and noticed 10 minutes after the booking had been completed.

I know that most airline concede a 24-hour grace period over non refundable tickets, that allow for them being refunded. But calling the train's company customer service resulted in a negative answer.

Do you know if there is an European Regulation requesting a 24-hour or less grace period over online bookings, which could help me?






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How long do European airlines have to refund?

Remaining reimbursement backlogs have been cleared in the vast majority of cases and passengers will be refunded within 7 days as required under EU law. Passengers will now be informed more clearly about their passenger rights in the event of a flight cancellation by an airline.

Can international flights be refunded?

But U.S. travelers have rights in these cases: If you booked a flight that takes off or lands at a U.S. airport, even if the airline is international, DOT regulations require airlines who cancel (or significantly change) a flight to make cash refunds available to customers.

How do I file a EU 261 claim?

To file a EU261 claim, you must have a valid ticket and booking confirmation. Although revenue and award tickets qualify for compensation, free or reduced fares that are not available to the public are excluded from compensation.

How many hours can a flight change to get a refund?

According to Keyes, the timeframes that qualify for a \u201csignificant change\u201d range anywhere from a 30-minute change (United), to 60 minutes (JetBlue, Alaska), 90 minutes (Delta), all the way to four hours (American, although that's for a full refund; shorter delays might allow for free flight changes).



Airline Refunds - Flight Cancelled? Know Your Rights!




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Luciann Photography, Charlotte May, Kindel Media, Kindel Media