Does the EU keep statistics on complaints against airlines for not paying out the delayed flight compensations?
Let's say I have a flight delayed and would like to apply for delayed flight compensation based on EU rules. Is there any way to verify in advance (based on facts rather than hearsay) if a given airline is known for ignoring the rules? Perhaps the EU keeps official statistics on the subject?
If I know a certain airline is notorious for not paying out I might choose a different flight to avoid dealing with them in case of trouble.
Best Answer
Good question. I searched in German because we have some more information about EU passenger rights, but to no avail.
But what I found is the ranking of Air Help, a firm which makes money from buying compensations directly from passengers and getting compensation from the airlines. You can sort the ranking of airlines by "Fairness & Schadenersatz" (fairness and compensation)..
And voila, what a surprise:
Cathay Pacific 1.0
Ryanair 0.8
Monarch Airlines 0.8
The next one, Bulgaria Airlines, has already 2.2 points. So I am confident that those three are the worst offenders (And in fact, Ryanair is notorious for this behavior).
For a better picture:
6 airlines have a ranking of >= 9.0
28 airlines have a ranking of >= 8.0
17 airlines have a ranking of >= 7.0
10 airlines have a ranking of >= 6.0
17 arlines have a ranking of >= 3.0
6 airlines have a ranking of >= 2.0
Given that the average of most known airlines is between 6.0-8.9 you really must try hard to get under 2.0.
Pictures about "Does the EU keep statistics on complaints against airlines for not paying out the delayed flight compensations?"
What happens if an airline refuses to pay compensation?
In the event an airline refuses to acknowledge your claim, you need to seek legal advice or file a complaint with the airport's authority. However, you need to understand the reasons for the denial of the claim. Sometimes the extraordinary circumstances are legitimate.Are airlines required to compensate customers for flight delays cancellations?
In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are \u201cbumped\u201d from a flight that is oversold.Do airlines reimburse for delayed flight?
Under federal law, airlines are obliged to provide a full refund to customers if a flight is significantly delayed and the passenger chooses not to travel.How much compensation do you get for flight delays?
The amount of flight delay compensation United States travelers can claim varies. There's a maximum of $700 (excluding accommodation and food costs, which airlines may have to cover). But even short delays can incur penalties of $200 or more.HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP
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