Does Qantas allow booking an Open-Jaw ticket with domestic connections in South Africa?

I am attempting to book this sequence of flights on Qantas:

SYD - JNB - CPT

and then later,

JNB - SYD

I'm unable to book this using the Qantas multi-city option on the their website. It says "The selected itinerary is not available online". I'm wondering if it's available offline.

SYD-JNB-SYD is significantly cheaper if booked as a return ticket rather than two one-way tickets. However, I want to include the JNB-CPT flight on the same ticket.

My reasoning is that if the long international flight is delayed, having one ticket means they'll automatically reschedule me on a later flight. Or maybe we could even sneak to an earlier connection if we're fast.

Will a travel agent be able to book this itinerary on a single ticket? Or is it not possible to add an extra fight if purchased as return?

Best Answer

Can a travel agent book the fare? Yes they probably can. The likely reason you can not do it online is that fare (SYD-CPT) doesn't exist in their online system. So a travel agent will have to call and ask the fare desk to price the ticket out manually. You could possibly do the same by calling Qantas direct.

There are so many possible airfare combos that they can not all be programmed into the system, so most airlines still have fare desks whose sole job is pricing out unique combos.

You, however, will likely lose that sweet SYD-JNB round trip fare and be stuck with a higher fare class when you build in the JNB-CPT leg. You might find it cheaper to buy the SYD-JNB round trip and then a flexible JNB-CPT fare to protect yourself against issues.

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What does open jaw mean in airline travel?

A destination open jaw is a flight where a passenger flies from one city to another, but returns to the original city from a different place. It is most commonly used among tourists and travelers who like to make the most out of their trip and visit multiple cities without having to travel back to the landing airport.

Is Qantas currently flying to South Africa?

After a long absence, Qantas is heading back to South Africa on Tuesday. The airline has resumed thrice-weekly return flights between Sydney and Johannesburg after last flying the route in March 2020.

What happens when Qantas cancels a flight?

Note: if we've cancelled your Qantas flight, we'll rebook you on the next available flight to your booked destination (if possible), at no additional cost to you. Alternatively, you can choose a Flight Credit or a refund. You won't be charged any change or cancellation fees.

How long before Qantas flight can you cancel?

Cancel for any reason. As a Qantas Frequent Flyer, you can cancel for any reason within 24 hours of making your booking and we'll waive the cancellation fee.

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