Does Air India provide any compensation for delayed flights?
A flight I was flying on 24th December was delayed in 3 steps, initially 1 hour, then an additional 55 min followed by an additional 15 min.
The last delay occurred 5 minutes before the departure time post the 55 min delay.
Was I entitled to anything for this or not?
This was for flight AI 951 from Hyderabad to Dubai
(possibly irrelevant info follows)
When I received the notification for the 2nd delay, I asked if refreshments would be provided (to avoid buying the insanely priced airport food) and was told to wait near the gate where they will announce the refreshments. 1 hr 40 min into the delay they said they won't provide anything since the delay is less than 2 hours, and I couldn't really go and buy anything at this time since it would have been only 15 min before departure.
When the additional 15 min delay was announced, they said that there is not enough time to arrange for refreshments and hence will not be providing them.
The primary reason I ask is if I should or should not expect refreshments to appear in such situations in the future… It wasn't pleasant being hungry for so long.
Best Answer
According to FlightAware (free account required to view) AI951 on December 25, 2014 left Rajiv Gandhi International Airport in Hyderabad roughly on-time, and arrived in Dubai at 22:53 GST, approximately 38 minutes beyond it's scheduled arrival time of 22:15 GST.
Compensation is certainly not due for a 38 minute late arrival, regardless of what airline you are flying on.
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Does Air India compensate for delayed flights?
Don't miss out on up to $700 per person. We make claiming compensation for Air India flight delays as easy as possible. Our free Compensation Calculator, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility.Can you get compensation if your flight is delayed?
When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.How many hours does your flight have to be delayed to get compensation?
If you arrived at your final destination with a delay of more than three hours, you are entitled to compensation (unless the delay was due to extraordinary circumstances, like terrorism.)How do I claim compensation for delayed flight in India?
If the flight was cancelled within 72 hours of departure, passengers had to call the airline or visit one of the ticketing offices to file the claim. In case the booking was made through a travel portal, passengers had to contact the respective company to process the refund.Flight delay compensation Air India
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Answer 2
A few years back, I suffered a delay of 24 hours in Delhi. I was flying on Air India from Hyderabad to Birmingham via Delhi. My connection time was very generous (several hours) but my flight from Hyderabad was so late that I arrived just in time to see my intended next flight take off. I was given free good (reasonable local food) and put in a hotel which was terrible. I tried complaining after getting home. I could not get customer services to respond let alone compensate me.
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