Does Air Canada owe me compensation for breaking objects in checked baggage?
I flew on Air Canada from California to Toronto. I packed a glass wine bottle with WineHero, then packed them in a VinniBag for more protection. Yet the wine bottles still broke when I landed in Toronto! Please see the question in the title.
I emailed their senior company contacts, but they just referred my emails to a Baggage Specialist who denied any compensation.
I didn't buy insurance for checked baggage objects, as $200 CAD was the total cost. I will next time.
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Do airlines pay for broken luggage?
Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control during transportation (subject to maximum limits on liabilities).How much can you claim for damaged luggage?
For flights within the United States, the maximum liability for a lost, delayed or damaged bag is $3,500. The limit on international flights, per the Montreal Convention, is about $1,600, the agency says.Can you claim for damaged luggage?
You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged. You only have the right to claim for a problem with cabin baggage if it's the airline's fault.Can you get money back for checked baggage?
Baggage Fees - A consumer is entitled to a refund if the consumer paid a baggage fee and his or her baggage has been declared lost by the airline. Airlines may have different policies to determine when a bag is officially lost.Air Canada, Will my carry on luggage fit?
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Ryutaro Tsukata, James Wheeler, Erik Mclean, rizknas