Compensation for missed connection due to delay with same airline but separate bookings

Compensation for missed connection due to delay with same airline but separate bookings - Couple hugging and using smartphone near sea on sunset

Long story short, I had to fly from A (in Spain) to C (in the UK) and I booked two separate flights with the same budget airline, so the actual route was A (Spain) -> B (UK) -> C (UK).

The first flight was delayed by 90 minutes, which means that I was unable to catch the second one (the layover time was around an hour and a half) and had to buy another ticket for the following day (with another airline).

I googled a lot and found mixed responses. Is there any chance I can get a refund for my second flight? I will obviously ask them but I'm unsure what my best course of action is.



Best Answer

You might be entitled to a refund of the Air Passenger Duty. This won't be very much, and some airlines impose a fee or minimum amount for this refund that could make it completely pointless. Check your airline's policy to see what conditions apply.




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What happens if your flight gets delayed and you have a connecting flight?

If you missed your connecting flight due to a short layover, the airline will book you on the next flight free of charge as long as the connecting flight is part of the same ticket.

Can I claim compensation if I miss a connecting flight?

If a flight delay leads to a passenger missing a connecting flight, and the delay at the final destination is 3 hours or more than 3 hours, they have a valid claim for compensation.

What happens if you have a connecting flight and the first one is delayed?

If the missed connection is the airline's fault (a delayed initial flight due to mechanical problems, for example), the airline should rebook you on the next available flight. If the next outbound flight is the following morning, the airline should either book you on another airline or provide accommodations and meals.

Is airlines responsible for the connecting flights?

As can be expected, if you are responsible for missing your connecting flight, the airline is not obligated to pay you any compensation. If you ask the airline to assist you with your re-booking, they may oblige. However, they are under no obligation to do so.



How to claim compensation for flight delays




More answers regarding compensation for missed connection due to delay with same airline but separate bookings

Answer 2

As jpatokal already said, you're out of luck.

Let me add a different perspective. It costs the airline money to guarantee that they will get you to the final destination. Some, such as Ryanair, have therefore decided not to offer tickets between destinations which are not directly connected. This helps them push the ticket prices very low, but you risk experiencing issues with (not really) connecting flights in case of a delay.

If you want to have a "guaranteed" connection with this airline, you can try booking with Kiwi, who take care of getting you on another flight instead of the airline which is unwilling to do so. They accept the risk of losing money if there is a delay and they have to pay for another ticket out of their pocket, so their tickets won't be as cheap as the ones you get when booking directly with the budget airline. In a sense, they are not only a booking agency, but an insurance company as well.

That being said, they do not really guarantee that they will get you to the final destination, but they have a very good incentive to do so if it's possible.

Answer 3

Jpatokal's answer is fairly definitive and correct. I'm sure the answer is no. A UK internal flight (2nd leg) is also of a short distance, so for any similar situation the compensation is limited.

A site I've used for advise in the past, details the rules around compensation and offers guidance on how to obtain it (usually at no cost), just in case anyone sees a similar situation:

https://www.moneysavingexpert.com/travel/flight-delays/

PS: I've no affiliation to the site, it's associated with Martin Lewis, whom is a financial expert whom has his own TV show on ITV (in the UK). I thought it to be useful in case someone wants to read more regarding the rules regarding compensation or have a very similar issue.

Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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