Last week 10 minutes before my departure (in the EU) my flight (Ryanair) was cancelled (Without giving me any reason for the cancellation). No help was provide
I flew from the Boston to London yesterday. As originally booked, flight was VS158, BOS-LHR, operated by Virgin Atlantic, booked directly with Virgin Atlantic.
(Fortunately I am not among the affected passengers) There are protests being held in Hong Kong International Airport right now. In response, The Airport Autho
EC261 compensation is always processed and paid by the airline, including when it's due to wrongful denied boarding. However, will the airline pay from its own
It is stated on the EU website that EC261 compensation is only offered if: the flight starts in the EU/EFTA, or the flight travels to the EU/EFTA and is operat
I recently had a flight from Valencia to London, going through Düsseldorf, cancelled. According to EU regulations there are different levels of compensatio
We decided to travel to Croatia using ferry, train and coach from the UK. We had booked our train tickets through DB and actually had three tr
I booked a Nairobi – Amsterdam – London flight with a European carrier. This was booked under one booking, made under one transaction, with one refe
Am I eligible to some compensation if Eva Air changed the destination of my flight (was TPE -> HKD Hakodate Airport via flight BR138, and became TPE-> Sap
I was on-board an afternoon flight from the EU, into the United States earlier last month. This flight was delayed by about 3 hours, 30 minutes. As this f
My flight from Oslo to Rome was delayed by 4 hours and 40 minutes. I submitted a request to Norwegian Air Shuttle requesting a compensation of 400 Euros under E
So we were flying with a budget airline from Stuttgart to Naples. The flight was delayed by approximately 1.5 hours at the start. 20 minutes away from Naples we
When one puts in a claim for compensation under EU 261/2004 and the airline refuses to pay out (e.g. stating exceptional circumstances) what recourse does the t
EU Regulation 261/2004 mentions "extraordinary circumstances" several times as a condition under which airlines are not obligated to pay out compensation: (
The hotel charged me twice on my credit card. But said that it is denied. In fact it is paid. I showed them the message that I received on my cell phone. Still
This happened at Stansted airport yesterday which currently has diversion routes on the way to some of its gates. Our gate was 34. Travelling with a baby we de
I had a flight with an airline company with one stop. The first flight was delayed more than 3 hours because of the crew cabin of the airline company, two of th
We purchased a multi flight BA ticket, Manchester to Heathrow, Heathrow to Seattle for 20 Aug 2019 flying back from Los Angeles to Heathrow then connection to M
I had missed the connection flight from Warsaw (WAW) to Belgrade (BEG) due to a delay of the first flight from London (LHR) to Warsaw. The delay was an hour app
This is a follow up to Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft After I complained t