Car accident in Germany: How to handle insurance claims? [closed]

I had a car accident in Germany. It wasn't my fault and the claim is to be covered by the insurance of the person who was responsible. They accepted and so forth. The trick is I'm a Polish citizen and the insurance company here is represented by some partner.

Now in Poland the insurance company has 30 days to wire you money when all the paperwork is fulfilled. However their Polish partner claims that the case is conducted under German law so the question is, how much time does a German insurance company have to pay up, is there a time limit, and if so, how long?

Okay since this question has spawned a very broad discussion, while the actual nature of the question was rather narrow, let me try to rephrase it.

How many days an insurance company in Germany has, according to local law, to pay money since claim was filled. For example: In Poland they have 30 days.

Thank you

If this edit won't help, please kill the question.

Best Answer

Go to the Deutsches Büro Grüne Karte eV which is responsible for accidents which were located in Germany (!) and has at least one foreign person which belongs either to the EU or some other European country involved.

Select:
1. Der Versicherer des ausländischen Kfz ist mir bekannt.

War der Unfall in Deutschland? Ja
Wo war das Kfz des Gegners zugelassen? B. Ausland
In welchem Land war das Kfz des Gegners zugelassen? Your country, in this case "Polen"

Now select your insurance company and you get the contact details of the responsible branch in Germany.

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What should I do after accident in Germany?

Call the emergency services using your mobile phone or make an emergency call from an orange-colored emergency call box (Notrufs\xe4ule). The emergency numbers in Germany are 110 (Police) and 112 (Fire Brigade & Ambulance). They can be dialed free of charge from any public call box.

Can I close a claim?

In short, yes. Vehicle insurance providers will allow you to cancel a claim once it's been filed in most cases. In fact, there are several reasons why drivers might want to do so, and one of the most common is not wanting to pay the deductible.

When should you return your accident report form to your insurance company France?

Once the form has been successfully filled in, you have five days to return it to your insurer. If neither driver has a constat available then the report can be done by letter and sent to the insurance company within five days.

How do I cancel my German car insurance?

Canceling a contract or changing provider Beware as many German car insurance contracts renew automatically. You usually need to provide at least one month's notice if you wish to cancel a contract or switch to another provider. You can terminate an insurance contract early under exceptional circumstances.

How Insurance Claims Work and How to Deal with Insurance Claim Adjusters

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