Canadian Expedia refund possibility for missed hotel
I booked a hotel with Expedia for the day before I was supposed to be in town. When I arrived, obviously there was no reservation under my name, and I had to book a new room with the hotel itself. Is there any possibility of actually getting a refund or partial credit with Expedia Canada for the night I missed? The hotel had the restriction of no refunds.
Best Answer
Likely No.
You made the mistake, therefore the burden of responsibility and expense is yours. Expedia paid your money to the hotel, the hotel held the room empty for you, so your payment is forfeit.
The only one who could perhaps offer a refund would be the hotel itself, but hotels usually stick to their guns on this no show issue.
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Does Expedia give refunds on hotels?
Expedia Cancelation Policy RefundFlight refunds are possible only within 24 hours of booking the tickets. Hotel bookings may be canceled before the respective hotel's cancelation deadline. Vacation packages can also be canceled within 24 hours of booking, in which case you'll probably be fully refunded.Does Expedia charge you for a no show?
You will be charge if you're a no show. If you cancel after the free period, you'll b charged a fee. If it states it non-refundable booking or deposit, then you lose the price of your booking or deposit for the trouble of not cancelling. It is very easy to cancel with Expedia.What is Expedia hotel cancellation policy?
To help you get started, we've gathered a great selection of hotels to shop below\u2014all offering free cancellation up to 24 hours before your trip. We recommend confirming your exact cancellation window on the selected hotel's details page.Can you cancel a non refundable Expedia?
Ways to avoid getting stuck with a nonrefundable hotel room "That way, should anything unexpected occur, you can cancel your trip and receive at least 75% of your nonrefundable trip cost back." Change the date of your reservation. Sometimes, nonrefundable hotel rooms can be changed to a future date.Refund Process Expedia
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Answer 2
I've made this mistake in the past as well, especially when city-hopping in Argentina. Essentially, no, it's your mistake, it's embarrassing, but it happens.
From Expedia's point of view: You've booked, and paid, and nothing went wrong with their service. Why should they refund?
From hotel's point of view: You booked, didn't show. They have no reason to refund either, and it'll be in their policy too.
One hostel I was at I'd booked the wrong night, and they kindly just moved the booking in the computer when I arrived and we worked out what'd happened, but that was totally out of the employee's kindness - there's no obligation on them to do it whatsoever.
If it helps, don't feel bad, USA Today lists this action as one of the top 10 hotel booking mistakes travellers make, including the author.
Answer 3
I took a chance and called Expedia anyway. The agent called the hotel while having me on the phone, and luckily I was able to receive most of my first night's fees back less $3. Definitely a much more favourable conclusion than what I expected.
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