Can I use German Rail Luggage Service to send luggage from Frankfurt Main Airport to Airbnb in Chemnitz?

I want to use Bahn Gepaeckservice to send my luggage from Frankfurt Main Airport to an Airbnb in Chemnitz. The Airbnb is a private apartment. I'm a tourist and do not live in Germany. The Bahn's web page mentions:

Selbstverständlich übernimmt die Gepäckaufbewahrung auch bei Ihrer Rückreise den Gepäckversand nach Hause.

Which means the Bahn (or the airport's luggage service) will send the luggage from the airport to the persons home ("nach Hause") — which I assume must be in Germany.

I already asked on bahn.de but the answer does not clearly state that tourists can use the service and they directed me to the airport's left-luggage-office (although it seems the Bahn is offering this service).

Can a tourist (non resident) use this service to send luggage to an Airbnb address?
I'm worried that the Bahn wants to see an ID document which shows a permanent address in Germany.
If I can use the service, where do I go to at the airport — the Bahn or the left-luggage-office?
Alternatively, can I send my heavy luggage from Frankfurt airport to Chemnitz some other way?

Best Answer

I used the Bahn Gepaeckservice at Frankfurt airport a couple of days ago. I landed at the airport and had my luggage sent to my hotel without a prior booking. This is what I did.

Go to terminal 1.
Go to the Germany railways office near the regional trains.
Give them the address of the hotel (and optionally a phone number).
Pay Eur 17.5 per bag and get a Auftragsnummer (order number).
Go to the luggage storage office (Gepaeck Aufbewahrung). Give them the Auftragsnummer together with the luggage.
Go to Hermes Tracking and enter the Auftragsnummer to track the delivery.
Delivery took 5 days (I arrived on a Sunday). Might be quicker during the week.

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Can I send my luggage before my flight?

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How do you send luggage to a hotel?

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Make a request at a \u201cHands-Free Travel Service\u201d counter located at the hotel reception.

Write the address of the hotel you will be staying on a waybill and pay the shipping fees.

The request is accepted. Enjoy traveling around Japan in comfort.

How can I carry a heavy suitcase at the airport?

Grasp the handle and straighten up. Once you lift the luggage, hold it close to your body. Do not twist when lifting and carrying luggage. Point your toes in the direction you are headed and turn your entire body in that direction.

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