Can I get full refund after the connecting flight gets cancelled in a booking trough a travel agency

Can I get full refund after the connecting flight gets cancelled in a booking trough a travel agency - Man in airport waiting for boarding on plane

I had made a booking to travel from London to Greece some days ago. There were two flights in the booking. The second flight got cancelled and I am looking for the travel agency to refund me for the whole trip as I cannot reach the second destination and there are no other alternatives due to coronavirus.

Note that the two flights were made in the same booking. I didn't pick them. The whole trip came up as an option. The two flights are operated by two different companies. The one that wasn't cancelled is operated by wizzair.

I am expecting the agency (kiwi.com) to fully compensate me. Is that possible? I know that in some cases, they might ask for the fees to the travel agency to be paid normally. Is that also correct?






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What happens if my flight is Cancelled and I have a connecting flight?

The airline legally has to give you all of the following: a full refund for the flight. a full refund for other flights from the airline that you won't use in the same booking, eg an onward or return flight. if you're part-way through a journey, a flight back to the airport you originally departed from.

Can I get a refund if part of my flight is Cancelled?

You can get your money back for any part of the ticket you haven't used. So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded. If you still want to travel, your airline must find you an alternative flight.

What happens if my layover is Cancelled?

The US Department of Transportation says you are entitled to a refund of your ticket cost because of a cancellation or "significant delay" and you choose not to travel. This is the policy regardless of the reason the airlines cancels or delays the flight.

Can I get a full refund if one leg of my flight is Cancelled?

You can get your money back for all parts of the ticket you haven't used. For instance, if you have booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket back from your airline.




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