Booking with "Pay at the Hotel" option

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I want to ask, when you book a hotel with the "pay at the Hotel" option, they mention: "You don’t need to prepay. However, the property may take a deposit from the card you booked with. This is a routine procedure to verify that it is valid and hasn't been lost or stolen. The hold is temporary and the amount will be returned to you in full" How to know how much they will take as a deposit? is it a specific amount? I'm asking to make sure the amount is available at the time of booking.



Best Answer

Usually, they will request an authorisation on your card for the amount you would have to pay if you don’t show up without cancelling before the free cancellation deadline.

That is usually the cost of the first night, though details may vary. it can sometimes be for 2 or 3 nights or a different fixed amount. In very rare cases it would be for the full cost of he stay, but generally in those cases it would be a pre-payment instead.

Note that some hotels will request the authorisation as soon as they process the booking, while others will do it only the day you arrive or the day before that (that’s their way of having a guarantee in case of no show). Some will do it only if the hotel is somewhat full (very rare), most will do it in all cases.

Check the term for cancellation fees and/or guarantee amount, that should give you an idea. If you really want to know exactly, call the hotel.




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How do you choose payment method for booking?

How to add credit card as a payment method
  • Go to the 'Property' tab in the extranet and click on 'Policies'.
  • Under 'Guest payment options' you can select whether or not you accept credit or debit cards.
  • If you select 'Yes', you can choose which cards are accepted. ...
  • Remember to save any changes.


  • Is there a pay Now option on booking com?

    You can offer guests the option to either pay through Booking.com or you directly. Whenever guests choose to pay online, we facilitate their payments and send you the money by virtual credit card or bank transfer.

    Does booking com take the payment or the hotel?

    Booking.com don't take payments. They pass your card details to the accommodation and the accommodation charges your card. Payment should have been taken within 10 days of your reservation date, after this time your card details are wiped from booking.com system.

    Can you make partial payments on booking com?

    You can either charge the full amount or just a portion, but the final amount should be the same as the one listed on the booking confirmation.



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