Asked by Ethiopian airlines to pay 3500 USD for being rejected entry to Indonesia
My brother is a cyclist in one of Philippine cycling teams and invited to the 11th Tour De Singkarak. He took the flight to Indonesia from Asmara with Ethiopian Airlines. But up on arrival He was refused by the immigration reasoning that the invitation doesn't state Visa on Arrival. He returned back home and was asked by Ethiopian airlines to pay 3500 USD.
- Can the airline charge the passenger?
- If Indonesian immigration reasoning is right, shouldn't the airline be responsible in checking an eligible document prior to boarding?
Best Answer
If (and how much) the airline can charge depends on the contract between the passenger and the airline. Usually the contract will state, somewhere in the fine print, that the passenger has to pay the costs if the entry is refused and the destination country forces the the airline to transport the passenger back.
The obligation of checking entry papers is also written down in the contract. Usually this states that the airline can refuse boarding if the papers are deficient, but that the airline is not held responsible if it transports the passenger but entry is refused.
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Does Ethiopian Airlines resume international flights?
Addis Ababa, 21 September, 2020 With the easing of travel restrictions across the globe, Ethiopian Airlines Group, the largest aviation group in Africa, has continued relaunching international flights enforcing extra precautionary measures to ensure the health and safety of passengers and staff.How do I complain to Ethiopian Airlines?
Information about where to direct your written complaint is on our website www.ethiopianairlines.com. We will acknowledge written complaints at least with in 30 days of receipt and we will send a substantive response at least with in 60 days of receiving your written complaint.How can I speak online with Ethiopian Airlines?
The Ethiopian chat-bot, dubbed \u201cLucy\u201d is equipped with various self-service features that will enable passengers to easily process their travel needs. Passengers can simply use their mobile to book, pay, check-in, check flight status, get information on free and excess baggage and Live Chat through the chat-bot.When did Ethiopian Airlines resume flights?
ADDIS ABABA, Dec 27 (Reuters) - Ethiopian Airlines plans to resume flying Boeing 737 MAX planes on its fleet in February 2022, saying it was satisfied with their safety, its chief executive said on Monday. In 2019, Ethiopian Airlines flight 302, a Boeing (BA.Ethiopian Airlines Economy Class Experience | Addis Ababa to Accra
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