Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?

I was flying back to India on December 10, 2017 with Lufthansa from Frankfurt to Mumbai. Due to heavy snowfall that day they had to cancel the flight. They gave me the option of flying next day, which I accepted.

Now my friend told me that I am eligible for compensation Flight_Compensation_Regulation_261/2004

Please let me know whether I am really eligible and how can I ask for it.

Best Answer

Generally according to the legal rule (The EC Regulation 261/2004) if your flight gets cancelled without any prior notice then you are eligible for compensation. However, if you are offered an alternative flight and you voluntarily accept the offer then this might rule you out from claiming compensation.

Also keep in mind that cancellations caused due to an extraordinary circumstance such as extremely bad weather, earthquake, volcanic eruption, tsunami, etc. would not give you compensation. As such circumstances cannot be controlled by the airline. Your case fits into the "Extraordinary Circumstance" case. Hence, you are not eligible to claim compensation from the airline.

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What happens if my flight is Cancelled due to bad weather?

If My Flight Is Cancelled Due To Weather, Do I Get A Refund? Whatever the reason behind the cancellation of your flight, you are always entitled to either re-routing or a full refund on your ticket.

Who pays if flight Cancelled due to weather?

The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.

Can I claim compensation for a diverted flight?

If your flight was diverted to a different airport then you may be able to claim compensation if you arrived at your final destination more than 3 hours later than planned. However, you will not be entitled to compensation if the diversion/delay was caused by extraordinary circumstances.

Is bad weather an extraordinary circumstance?

If passengers are unable to fly on time due to severe weather conditions, thick fog or an ash cloud, generally speaking, they are not entitled to compensation. This is because weather conditions are considered as an \u201cextraordinary circumstance\u201d, as referred to in Article 5 III of Regulation (EC) No.

HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP

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