Air Canada: will there be accommodation compensation for missed connection due to fault of airline?

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I am flying from Toronto to Auckland with a 2 hour transfer in Vancouver. Both flights are bought on the same ticket from Air New Zealand (from 3rd party website), therefore I am not worried about getting to my final destination. The Toronto to Vancouver leg is operated by Air Canada, and the Vancouver to Auckland leg by Air New Zealand. In my experience with Air Canada, there have been many flight delays, and the Vancouver to Auckland leg flies once daily, so a missed connection would mean an overnight stay.

I know that for missed connections due to delays that were not within the control of the airline, there will be no compensation for accommodation. But what if the delay was caused by Air Canada? Their compensation page did not talk about connections, does this mean there is no protection? Also can I find anywhere a standard list of scenarios which count as delays caused by the airline?






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Can I claim compensation if I miss a connecting flight?

If a flight delay leads to a passenger missing a connecting flight, and the delay at the final destination is 3 hours or more than 3 hours, they have a valid claim for compensation.

What happens if you miss connecting flight due to delay Air Canada?

\u201cWhen a flight is delayed or cancelled (including before the day of travel), an airline has minimum obligations to passengers that could include standards of treatment, rebooking or refunds and up to $1,000 in compensation for inconvenience,\u201d according to the website of the Air Passenger Protection Regulations.

How do I claim Air Canada compensation?

To be eligible for compensation, you have to have been informed about the cancelled flight less than 14 days before the flight. You're not eligible if you cancelled the ticket yourself, or were informed more than 14 days in advance.

What happens if delay makes you miss connecting flight?

If the missed connection is the airline's fault (a delayed initial flight due to mechanical problems, for example), the airline should rebook you on the next available flight. If the next outbound flight is the following morning, the airline should either book you on another airline or provide accommodations and meals.



Air Canada passenger compensation




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Max Vakhtbovych, 장형길, Ketut Subiyanto, Bruno Cervera